Ah, the good ol' days of being in customer service. I was working in a customer service call center for a car loan company for a couple of years, and calls like that were very common, especially among senior citizens. Needless to say, I do not miss those days at all.
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Numbers is hard.
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Me: Press the Menu button on your remote
Him: I dont have that button.
Me: Yes, you do. Upper left of the arrows, above the mute button.
Him: Oh, ok
Me: Now press 6, then Select
Him: I dont have that button.
Me: Yes, you do. RIght in the middle of all those arrows.
Him: oh, ok
Me: Now press 1. Now press Select
Him: I dont have that button.
Me: Yes, you do! We just pressed it! Middle of the arrows.
Him: Oh, ok
me: Now press 1 again.
Him: I dont have that button
Me: ......
15 min phone call to get 10 buttons pressed. I'm about to start telling people "ok, here's how your going to fix your tv. Take the receiver, put it in a box and mail it back to us" "are you going to send me a new one?" "no... you're just too damn stupid to own this equipment. Have a nice day!"Last edited by ShoresKoC; 07-25-2006, 06:00 PM.
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Shores, I totally understand your frustration. I once had a guy ask for our web address & then tell me his internet page didn't have an address bar on it. Right. He then proceeded to tell me that he didn't have an ENTER key on his keyboard. Yeah, he was that ridiculous.
Quoth TequilaSunriseI <3 Phone Jockey.The universe is mostly empty space, and so is your job. ~Dilbert
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Quoth Phone JockeyHe then proceeded to tell me that he didn't have an ENTER key on his keyboard. Yeah, he was that ridiculous.Where is this so call "ENTER" key while you're at it where the hell is the "ANY" key. :ducks incoming rocks:
P.S. I usually say to those that say they don't have "ENTER" key, "Ok, press the "RETURN" key." Once upon a time, some keyboards were made with "RETURN" instead of "ENTER". But if they're using a computer that old,
P.S.S. If you're feeling, tell them to press Ctrl-M. If you're feeling really
, tell them to hold the alt key and press 013.
I've lost my mind ages ago. If you find it, please hide it.
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