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To set the stage, we got some snow today. Not an awful lot, 6 inches at the most. And the snow, for the most part, stopped around noonish. Of course, that means that half of second shift calls out.
Anyhoo...One girl from the bakery left at 7:30, after having been there for the majority of the day. No one had gone to the bakery for HOURS, anyway.
You know what that means, right? Once no one's there, customers HAVE to go to the bakery.
At 7:45ish, one of my produce coworkers came up to me and said a customer was standing at the bakery. (What that had to do with me, I'm still not sure. Not my department and all that good stuff.)
I leave my refrigerated cave to see if it's something I can do.
G: "Do you have any tiramisu?"
M: "I really don't know what they look like, but I don't see a sign for them in the case, so I don't think we do."
G: "Well, can you look in the refrigerator?"
M: "I can, but like I said, I don't know what they look like. This isn't my department."
G: {pointing at something in the case} "Well, how much are these Chocolate Decandences?"
M: "I'm sorry, sir, this isn't my department so I don't know, but I can TRY to find a price."
So I make my way behind the bakery counter to fiddle with the pricing machine. I have lots of screens to flip through, and the guy isn't happy.
G: "Is there a manager around? I want to make a complaint, and it's your choice--written or verbal."
M:
{pages MOD}
MOD: "How may I help you, sir?"
G: "I've been waiting here FOREVER for someone to help me and this girl came out and she doesn't know what she's doing and I want some tiramisus and she doesn't know where they are and what they look like and I want some of these Chocolate Decadences and she's useless blah blah blah..."
MOD: "Well, she doesn't work in this deparment and she's doing the best she can, but I'll see if there's anyone here who has worked in the bakery before." He then had me page a front end coworker.
I page the aforementioned FECW and wait for her to come, because it's now time for me to take down my salad bar, while MOD tries to help the man. He still rants and raves while I start my end of night routine.
Later on, I saw MOD and asked if I was going to get written up. He said no and that I did a wonderful job. I guess the guy wasn't happy, no matter how it ended up.
Anyhoo...One girl from the bakery left at 7:30, after having been there for the majority of the day. No one had gone to the bakery for HOURS, anyway.
You know what that means, right? Once no one's there, customers HAVE to go to the bakery.
At 7:45ish, one of my produce coworkers came up to me and said a customer was standing at the bakery. (What that had to do with me, I'm still not sure. Not my department and all that good stuff.)
I leave my refrigerated cave to see if it's something I can do.
G: "Do you have any tiramisu?"
M: "I really don't know what they look like, but I don't see a sign for them in the case, so I don't think we do."
G: "Well, can you look in the refrigerator?"
M: "I can, but like I said, I don't know what they look like. This isn't my department."
G: {pointing at something in the case} "Well, how much are these Chocolate Decandences?"
M: "I'm sorry, sir, this isn't my department so I don't know, but I can TRY to find a price."
So I make my way behind the bakery counter to fiddle with the pricing machine. I have lots of screens to flip through, and the guy isn't happy.
G: "Is there a manager around? I want to make a complaint, and it's your choice--written or verbal."
M:
{pages MOD}MOD: "How may I help you, sir?"
G: "I've been waiting here FOREVER for someone to help me and this girl came out and she doesn't know what she's doing and I want some tiramisus and she doesn't know where they are and what they look like and I want some of these Chocolate Decadences and she's useless blah blah blah..."
MOD: "Well, she doesn't work in this deparment and she's doing the best she can, but I'll see if there's anyone here who has worked in the bakery before." He then had me page a front end coworker.
I page the aforementioned FECW and wait for her to come, because it's now time for me to take down my salad bar, while MOD tries to help the man. He still rants and raves while I start my end of night routine.
Later on, I saw MOD and asked if I was going to get written up. He said no and that I did a wonderful job. I guess the guy wasn't happy, no matter how it ended up.
But you work here you should know everything!
to back you up like that.
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