OK so CFA just got the best quickservice (err fast food) shakes, hand spun (strawberry, choc, or oreos mixed in) this doesn't cause sucky customers just inpatient ones. We only have one shake machine and there is really only room for one person to make shakes for the dining room and drive thru
Here are the cases I can remember so far, i'll edit others
case #1
a couple orders a milkshake, they wait about 4 maybe 5 minutes then ask me in the sc tone of voice "where's our milkshake" I say they are coming but that isn't good enough, they grab a manager and complain, this manager then goes and makes thier shakes while people who have been waiting longer, wait EVEN longer. Well then they tell my GM that the manager was nice enough to stop what he was doing to make their shakes, making me look like an idiot, because I didn't do anything to expedite their shake any faster.
case #2
Women orders a shake, waits less than 5 minutes, (maybe it was 6) then asks for a refund, I say its coming right up, she still wants a refund, I say by the time I give you a refund you'll have the shake yadda yadda, but no she wants the refund. The shake comes about 10 seconds later, I haven't refunded her money and just give her a look (take the damn shake lady) and she takes the shake and here's the kicker, she sits down in the dining room to eat. Its not like she absolutely had to be somewhere, I mean she could have told me she was going to sit down and I could have brought it to her.
Here are the cases I can remember so far, i'll edit others
case #1
a couple orders a milkshake, they wait about 4 maybe 5 minutes then ask me in the sc tone of voice "where's our milkshake" I say they are coming but that isn't good enough, they grab a manager and complain, this manager then goes and makes thier shakes while people who have been waiting longer, wait EVEN longer. Well then they tell my GM that the manager was nice enough to stop what he was doing to make their shakes, making me look like an idiot, because I didn't do anything to expedite their shake any faster.
case #2
Women orders a shake, waits less than 5 minutes, (maybe it was 6) then asks for a refund, I say its coming right up, she still wants a refund, I say by the time I give you a refund you'll have the shake yadda yadda, but no she wants the refund. The shake comes about 10 seconds later, I haven't refunded her money and just give her a look (take the damn shake lady) and she takes the shake and here's the kicker, she sits down in the dining room to eat. Its not like she absolutely had to be somewhere, I mean she could have told me she was going to sit down and I could have brought it to her.
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