Here is a SC story from my days at WM:
First some background in Canada we get taxed on every non food item we buy both from our federal and provincial governments. Everywhere in the country you get taxed GST (federal) and each province sets it's own PST rate, my province has no PST.
Ok, on to the SC:
SCC = Sucky Cheap Customer
CSG = Customer Service Girl
AM = Assistant Manager
I was on my way to get the returns from the returns desk when I saw this happening:
SCC: I bought [item] in [next province over] and want my money back
CSG: Ok, do you have it with you
SCC: No I want a refund on the PST
CSG: I am sorry sir but I cannot do that
* Converstion carries on for some time, a manager gets called *
AM: How can I help
SCC: I WANT A REFUND ON MY PST
AM: I am sorry sir but I cannot do that
* Conerstion continues, SC is yelling by now *
AM: Can I see your receipt sir
SCC: YEA *hands over receipt*
AM: *Looks over receipt, eyes bug out*
AM: Are you telling me sir that we have been here arguing for 20 minutes over $0.22
SCC: yes I live in [my province] and should not have to pay PST
AM: *Pulls out wallet, slams quarter on the counter*
AM: There you go sir now keep the change and get out of my store!
ME:
To make this more interesting I had been in that same province the week before and spent well over $100 at WM on games that I had been unable to find in my city, meaning I had spent over $7 on PST as a resident in a province that has none, I think that guy would have had a heart attack.
First some background in Canada we get taxed on every non food item we buy both from our federal and provincial governments. Everywhere in the country you get taxed GST (federal) and each province sets it's own PST rate, my province has no PST.
Ok, on to the SC:
SCC = Sucky Cheap Customer
CSG = Customer Service Girl
AM = Assistant Manager
I was on my way to get the returns from the returns desk when I saw this happening:
SCC: I bought [item] in [next province over] and want my money back
CSG: Ok, do you have it with you
SCC: No I want a refund on the PST
CSG: I am sorry sir but I cannot do that
* Converstion carries on for some time, a manager gets called *
AM: How can I help
SCC: I WANT A REFUND ON MY PST
AM: I am sorry sir but I cannot do that
* Conerstion continues, SC is yelling by now *
AM: Can I see your receipt sir
SCC: YEA *hands over receipt*
AM: *Looks over receipt, eyes bug out*
AM: Are you telling me sir that we have been here arguing for 20 minutes over $0.22
SCC: yes I live in [my province] and should not have to pay PST
AM: *Pulls out wallet, slams quarter on the counter*
AM: There you go sir now keep the change and get out of my store!
ME:

To make this more interesting I had been in that same province the week before and spent well over $100 at WM on games that I had been unable to find in my city, meaning I had spent over $7 on PST as a resident in a province that has none, I think that guy would have had a heart attack.

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