Tweet
We had a lady come in today and prove that saying Please is a lost art. She goes to the hot dog machine and tries to get one without pushing the button that pauses the machine (it rotates). She asks for help and I go over and press the button for her, she looks at it and then says "Just drop it into the bun."
More out of shock than anything I grab the tongs and place the hot dog into the bun she was holding. She reaches for the mustard and then tosses to packets of relish my way "Open these" she orders. I open them for her and go off to take care of another customers.
Hot dog in hand she stares around the store then asks me if we sell root beer. I show her where the cooler is when she again orders me to bring two up to the counter. I do so and then she asked for cigarettes.
She first points to the bottom row and says she wants those cigarettes. I ask which one as there are four different brands on that row alone. I read off each and everyone to which she says No. Five seconds later she tells me she wants a brand that I had just read to her. A brand that she initially said wasn't the one she wanted.
We only have three types of this particular smoke lights, menthols, and 100s that is it. I tell her this fact and she says she doesn't want the lights or menthols. I hand her the 100s and she freaks saying that she doesn't want the long ones. She points to the menthols and lights saying she wants the smaller packs. I ask her if she wants menthols or lights. She doesn't want either she wants the regular short ones she tells me pointing again to the menthols and lights.
Add, rinse, repeat. I finally get it through to her. She takes the 100s and then sneers that she never smokes long cigarettes. Since I can't pull a carton of smokes out of thin air her day was probably ruined.
I don't mind helping people who are mobility challenged (her hands were shaking which is probably why she wanted me to open the relish packets etc etc) But at least say please and thank you. And when I say we only have menthols, lights, and 100s I mean what I say, arguing won't magically make the ones you want appear.
More out of shock than anything I grab the tongs and place the hot dog into the bun she was holding. She reaches for the mustard and then tosses to packets of relish my way "Open these" she orders. I open them for her and go off to take care of another customers.
Hot dog in hand she stares around the store then asks me if we sell root beer. I show her where the cooler is when she again orders me to bring two up to the counter. I do so and then she asked for cigarettes.
She first points to the bottom row and says she wants those cigarettes. I ask which one as there are four different brands on that row alone. I read off each and everyone to which she says No. Five seconds later she tells me she wants a brand that I had just read to her. A brand that she initially said wasn't the one she wanted.
We only have three types of this particular smoke lights, menthols, and 100s that is it. I tell her this fact and she says she doesn't want the lights or menthols. I hand her the 100s and she freaks saying that she doesn't want the long ones. She points to the menthols and lights saying she wants the smaller packs. I ask her if she wants menthols or lights. She doesn't want either she wants the regular short ones she tells me pointing again to the menthols and lights.
Add, rinse, repeat. I finally get it through to her. She takes the 100s and then sneers that she never smokes long cigarettes. Since I can't pull a carton of smokes out of thin air her day was probably ruined.
I don't mind helping people who are mobility challenged (her hands were shaking which is probably why she wanted me to open the relish packets etc etc) But at least say please and thank you. And when I say we only have menthols, lights, and 100s I mean what I say, arguing won't magically make the ones you want appear.
"You'd feel a Hell of a lot better if you'd just rip into the occasional customer." 
Comment