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Most of our customers are frikking awesome. Still, even prize-winning tree’s have bad fruit.
I’m on my 3rd day on the job, my first ever retail job, and my 2nd day on register, so, nervous as hell. Being 3.89 short on my first day on register didn’t help.
Guy walks up to my register.
Me: Hello, how are you doing today?
Guy: Mm, mkay. (Pauses) I’d like this pack of gum.
Me: (does my thing) Okay! That’ll be 1.08. ^_^
Guy: Okay, here you go. (Hands me 10.28)
Me: (Does the change bit)
Guy: Okay, wait; can I switch that for a 5?
Me: Sure.
Guy: Oh, and I have 8 cents instead.
Me: Okay.
Guy: Wait, I need change for the bus, here’s a 20 instead.
Me: (finishes with change)
Guy: Wait, where’s the rest?
Me: What rest Sir?
Guy: The rest of my money, I gave you another 20.
Me: (Horrified)
Me: I’m sorry, give me a second please. (Thinks a sec) No, I gave you everything.
Guy: (Surprised)
Me: (Nods) It was confusing, lemme explain it real quick, you gave me 10.28, then a 5, then 8 cents, then the 20. And I gave you back 34.28, which included the 10.28, the 20, and the 4 that’s your change from the 5.08. If you think my math is off, you’re my first cash purchase of the day, so my till should be easy to check.
Guy: No… it’s all right… (Leaves)
Me: Have a great day!
Magic the Gathering to the rescue. I’ve had Stacks get way more complicated than that XD
I told this to a manager later, to try and show off my ability to keep track of stuff, and she pointed out that it was probably a scam, which blew my mind, now I feel like an idiot about that -_-
Okay, now, for my first “Call the Cops!” incident! YAY!
M+AM: (Talking near office)
Me: (Plugging away with the register, while eavesdropping) :3
M: (Shocked) Did they just…?
Me: (Turns, sees Manager looking through window at 2 women who are pushing carts outside)
M: (Sprints out after them, catches up to them)
Entire store: (Watches)
M: Excuse me, I believe one of you may have accidentally grabbed another customers bag, may I see your receipt please?
Me: (Wtf? All that over an accident?)
SC1: No, you may not.
M: (Places hands on both carts, physically holding them in place, and says the following in a manner that is both non-threatening, yet very scary) I’d be surprised if you had one, considering you need to go through a line to get one.
Me: O_O
SCs: (Break for it, no fight or anything)
They had used a Target bag to hide stuff in. And not just from our store either. Ended up returning stuff to Wal-Mart, Target, Radio shack, and I think Borders. My old manager was a scary guy, a SERIOUSLY scary guy.
I was shocked though, stealing from a Dollar tree? Wtf?
Last story and one with a title!
-I guess they can cancel each other out…-
Me: /wave
ONW: Older nice woman
SCA: Sucky customer Alpha
SCO: Sucky customer Omega
AM: One of my assistant managers, a bit of a push-over, but a decent manager. (Fired later after she did a big no-no that resulted in someone stealing $300)
I had a customer (SCA) come up, and badger me into helping her find several items that we always have in stock have never moved and are highly visible in their place of storage. I did so, because there was no one in my line, by the time I got back to my register; there was someone in my line, who I recognized as a regular, and a very nice older woman, also, really patient and easy-going. Still, I shouldn’t have kept her waiting, so I apologized to her, and started to scan her up, but before I could do that, the same woman (SGA) comes up again.
SCA: Nuh uh, he was helping me, so I’M next.
Me: (Flabbergasted)
ONW: (Motions her ahead) Go ahead; I just need this greeting card for my grand-daughter.
SCA: (Starts un-packing her full cart)
Me: (Pissed for ONW, she reminds me of my grandma, and I am a protective bastard) Is this okay ONW?
ONW: Sure it … (Interrupted)
SCA: That’s what she said!
Me: (Fine whatever, starts scanning)
SCO: (Walks up) Hello, I need some help with the Balloons.
Me: (Checking) I’ll be with you as soon as I can, my back-up is on Lunch, and my manager is busy.
SCO: I need it now; can you do it now please? (Looks at SCA) She won’t mind.
SCA: Yes I do mind! I was here first; he can help you after me!
SCO: I have a time frame, I can’t wait!
SCA: You can’t just walk to the front of a line, and demand to be helped first!
Wait…
What?
SCO: I have a birthday party to get too! My son needs Balloons now! Your order can wait a few minutes!
I’m at the register near the manager’s office, and the raised voices get my managers attention.
Manager: (Peaks out) May I help either of you?
SCO: Yes, I need balloons, but this man won’t help me.
SCA: Cause he’s helping ME!
Manager: If either of you can wait a few minutes, I can open up, (Indicates phone) I just need to finish writing down this freight information…
SCA: There, just wait, she’ll help you.
SCO: No, He can take care of me, and she can help you!
Manager: (Not very happy, says to SCA) Ma’am, I watched you get in front of ONW, and have my cashier escort you around the store. (To SCO and SCA) If you BOTH don’t wait, I will not allow him to help EITHER of you. (Goes back into Office)
SCA: Well then! I see how this place treats their customers. (Leaves)
Me: (Ends purchase, and gets it ready to be post-voided, starts on ONW)
SCO: Excuse me, I still need help.
Me: My manager said to take care of you both last, since she left, you’re next.
SCO: Humph, I’ll just go to Bel-air. (Leaves)
Me: (Go ahead, same balloons for 12 bucks, have fun)
ONW: …
ONW: So, how you doing today?
Me: Great, you?
More after my mid-terms today, which I'll probably fail -_-
Work is treating me like I'm on call, and if I say no, I get no call in hours for a while, and reduced over all hours. Not a conspiracy or anything, just whoever comes in is seen as reliable, and given more hours.
Unfortunately, I was so reliable, I went out on the other side, and now I get almost no hours and requests for call in hours DAILY to pick up shifts other people suddenly can't make, or that they can suddenly afford -_-
Stop giving them to unreliable people, and just schedule someone reliable for it! This makes it so that I can't schedule things with teachers, or anything at all, without having to say no to 1-2 shifts a day. And I still only get 30-35 hours max
Ugh, job searching on my days off.
Plus this:
I went in on my day off to pick up an 8 hour shift a friend of mine had to drop. He has a wife and child, and is barely getting by, well his ship came in, and he got an offer that he had to start that day with. He went for it, and left DT with a "Kthx bai" type message (Thanks for all the fish?). I didn't want him to get a ding if he ever had to use DT as a reference (He just left us high and dry, couldn't get anyoen to come in to close), so I took it. Turns out that was also the first day of a new policy.
Which is:
If closers don't have EVERYTHING cleaned up, regardless of how messy it is, how many customers there were, and how many people there working. Everyone will be written up.
So yeah, me, a assistant manager, and one more cashier... we stayed after 15 minutes to get it down to one cart, and thankfully didn't get written up, our DM was too busy.
If I do get written up for something that stupid (I'm all for doing my job, but sometimes, just sometimes, there's more work than workers...), I will do everything necessary to make it go away.
I'll probably post more in the management section later.
I’m on my 3rd day on the job, my first ever retail job, and my 2nd day on register, so, nervous as hell. Being 3.89 short on my first day on register didn’t help.
Guy walks up to my register.
Me: Hello, how are you doing today?
Guy: Mm, mkay. (Pauses) I’d like this pack of gum.
Me: (does my thing) Okay! That’ll be 1.08. ^_^
Guy: Okay, here you go. (Hands me 10.28)
Me: (Does the change bit)
Guy: Okay, wait; can I switch that for a 5?
Me: Sure.
Guy: Oh, and I have 8 cents instead.
Me: Okay.
Guy: Wait, I need change for the bus, here’s a 20 instead.
Me: (finishes with change)
Guy: Wait, where’s the rest?
Me: What rest Sir?
Guy: The rest of my money, I gave you another 20.
Me: (Horrified)
Me: I’m sorry, give me a second please. (Thinks a sec) No, I gave you everything.
Guy: (Surprised)
Me: (Nods) It was confusing, lemme explain it real quick, you gave me 10.28, then a 5, then 8 cents, then the 20. And I gave you back 34.28, which included the 10.28, the 20, and the 4 that’s your change from the 5.08. If you think my math is off, you’re my first cash purchase of the day, so my till should be easy to check.
Guy: No… it’s all right… (Leaves)
Me: Have a great day!
Magic the Gathering to the rescue. I’ve had Stacks get way more complicated than that XD
I told this to a manager later, to try and show off my ability to keep track of stuff, and she pointed out that it was probably a scam, which blew my mind, now I feel like an idiot about that -_-
Okay, now, for my first “Call the Cops!” incident! YAY!
M+AM: (Talking near office)
Me: (Plugging away with the register, while eavesdropping) :3
M: (Shocked) Did they just…?
Me: (Turns, sees Manager looking through window at 2 women who are pushing carts outside)
M: (Sprints out after them, catches up to them)
Entire store: (Watches)
M: Excuse me, I believe one of you may have accidentally grabbed another customers bag, may I see your receipt please?
Me: (Wtf? All that over an accident?)
SC1: No, you may not.
M: (Places hands on both carts, physically holding them in place, and says the following in a manner that is both non-threatening, yet very scary) I’d be surprised if you had one, considering you need to go through a line to get one.
Me: O_O
SCs: (Break for it, no fight or anything)
They had used a Target bag to hide stuff in. And not just from our store either. Ended up returning stuff to Wal-Mart, Target, Radio shack, and I think Borders. My old manager was a scary guy, a SERIOUSLY scary guy.
I was shocked though, stealing from a Dollar tree? Wtf?
Last story and one with a title!
-I guess they can cancel each other out…-
Me: /wave
ONW: Older nice woman
SCA: Sucky customer Alpha
SCO: Sucky customer Omega
AM: One of my assistant managers, a bit of a push-over, but a decent manager. (Fired later after she did a big no-no that resulted in someone stealing $300)
I had a customer (SCA) come up, and badger me into helping her find several items that we always have in stock have never moved and are highly visible in their place of storage. I did so, because there was no one in my line, by the time I got back to my register; there was someone in my line, who I recognized as a regular, and a very nice older woman, also, really patient and easy-going. Still, I shouldn’t have kept her waiting, so I apologized to her, and started to scan her up, but before I could do that, the same woman (SGA) comes up again.
SCA: Nuh uh, he was helping me, so I’M next.
Me: (Flabbergasted)
ONW: (Motions her ahead) Go ahead; I just need this greeting card for my grand-daughter.
SCA: (Starts un-packing her full cart)
Me: (Pissed for ONW, she reminds me of my grandma, and I am a protective bastard) Is this okay ONW?
ONW: Sure it … (Interrupted)
SCA: That’s what she said!
Me: (Fine whatever, starts scanning)
SCO: (Walks up) Hello, I need some help with the Balloons.
Me: (Checking) I’ll be with you as soon as I can, my back-up is on Lunch, and my manager is busy.
SCO: I need it now; can you do it now please? (Looks at SCA) She won’t mind.
SCA: Yes I do mind! I was here first; he can help you after me!
SCO: I have a time frame, I can’t wait!
SCA: You can’t just walk to the front of a line, and demand to be helped first!
Wait…
What?
SCO: I have a birthday party to get too! My son needs Balloons now! Your order can wait a few minutes!
I’m at the register near the manager’s office, and the raised voices get my managers attention.
Manager: (Peaks out) May I help either of you?
SCO: Yes, I need balloons, but this man won’t help me.
SCA: Cause he’s helping ME!
Manager: If either of you can wait a few minutes, I can open up, (Indicates phone) I just need to finish writing down this freight information…
SCA: There, just wait, she’ll help you.
SCO: No, He can take care of me, and she can help you!
Manager: (Not very happy, says to SCA) Ma’am, I watched you get in front of ONW, and have my cashier escort you around the store. (To SCO and SCA) If you BOTH don’t wait, I will not allow him to help EITHER of you. (Goes back into Office)
SCA: Well then! I see how this place treats their customers. (Leaves)
Me: (Ends purchase, and gets it ready to be post-voided, starts on ONW)
SCO: Excuse me, I still need help.
Me: My manager said to take care of you both last, since she left, you’re next.
SCO: Humph, I’ll just go to Bel-air. (Leaves)
Me: (Go ahead, same balloons for 12 bucks, have fun)
ONW: …
ONW: So, how you doing today?
Me: Great, you?
More after my mid-terms today, which I'll probably fail -_-
Work is treating me like I'm on call, and if I say no, I get no call in hours for a while, and reduced over all hours. Not a conspiracy or anything, just whoever comes in is seen as reliable, and given more hours.
Unfortunately, I was so reliable, I went out on the other side, and now I get almost no hours and requests for call in hours DAILY to pick up shifts other people suddenly can't make, or that they can suddenly afford -_-
Stop giving them to unreliable people, and just schedule someone reliable for it! This makes it so that I can't schedule things with teachers, or anything at all, without having to say no to 1-2 shifts a day. And I still only get 30-35 hours max
Ugh, job searching on my days off.
Plus this:
I went in on my day off to pick up an 8 hour shift a friend of mine had to drop. He has a wife and child, and is barely getting by, well his ship came in, and he got an offer that he had to start that day with. He went for it, and left DT with a "Kthx bai" type message (Thanks for all the fish?). I didn't want him to get a ding if he ever had to use DT as a reference (He just left us high and dry, couldn't get anyoen to come in to close), so I took it. Turns out that was also the first day of a new policy.
Which is:
If closers don't have EVERYTHING cleaned up, regardless of how messy it is, how many customers there were, and how many people there working. Everyone will be written up.
So yeah, me, a assistant manager, and one more cashier... we stayed after 15 minutes to get it down to one cart, and thankfully didn't get written up, our DM was too busy.
If I do get written up for something that stupid (I'm all for doing my job, but sometimes, just sometimes, there's more work than workers...), I will do everything necessary to make it go away.
I'll probably post more in the management section later.
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