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This happened early this morning, just after the night shift guy had gone. First the tobacco rep came in to take an order (she wanted to beat the heat, we're on a record-breaking heatwave. Today is the 15th day it got over 35 Celcius).
Then this car pulled up on the forecourt. The SC driving sat there staring at us. After a while he waved a disabled parking permit, then the stare turned into a death glare. All the while the tobacco rep was counting packets and I was serving customers.
The SC started honking his car horn. Other customers came and went. After about 20 minutes of this it got quiet (relatively speaking). I had just enough time to get out to the SC's car when another car arrived.
SC: "What is this?!? You're discriminating against disabled people! Fill my car!"
Me: "I'm the only employee here at the moment, the woman there is from the tobacco company and she's just taking an order."
SC: "That's not good enough, the owner told me to come before 6 and someone would help me."
Me: "Well, I'm not even supposed to be outside right now..."
At this point the other customer finished filling up and came over. He offered to fill the SC's car for him. I went back inside, it got busy again, the SC gave the money to the other customer and drove off. The other customer paid for both lots of petrol.
In reality the boss probably told this SC what he tells the non-SC elderly customers who can't pump their own fuel - that if they come in between 11am and 6pm somebody will do it for them. That's 11 am, not 8:30am.
Then this car pulled up on the forecourt. The SC driving sat there staring at us. After a while he waved a disabled parking permit, then the stare turned into a death glare. All the while the tobacco rep was counting packets and I was serving customers.
The SC started honking his car horn. Other customers came and went. After about 20 minutes of this it got quiet (relatively speaking). I had just enough time to get out to the SC's car when another car arrived.
SC: "What is this?!? You're discriminating against disabled people! Fill my car!"
Me: "I'm the only employee here at the moment, the woman there is from the tobacco company and she's just taking an order."
SC: "That's not good enough, the owner told me to come before 6 and someone would help me."
Me: "Well, I'm not even supposed to be outside right now..."
At this point the other customer finished filling up and came over. He offered to fill the SC's car for him. I went back inside, it got busy again, the SC gave the money to the other customer and drove off. The other customer paid for both lots of petrol.
In reality the boss probably told this SC what he tells the non-SC elderly customers who can't pump their own fuel - that if they come in between 11am and 6pm somebody will do it for them. That's 11 am, not 8:30am.
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