Now this was many a years ago, back when I had the misfortune of having to checkout people. I was a floor person that was able to run the entire floor by myself (and did so many times). Basically my department was the "run everything but the cash registers" department. If we were on a register, managers were answering the phones and helping customers on the floor (and many times they'd replace us on the register since they didn't know the floor as well as we did overall). You know, really busy. The only people not on registers were cart people and they weren't generally trained for registers so they couldn't (generally).
Anyway, one day I had to be at the register. This lady decided to place a call while in line. Now I didn't mind people using the phone at the register - given that they actually paid attention to me and didn't make me wait for them. Many were kind enough to do that, or at the very least just pay attention to when I was done and they needed to pay -- so even if they ignored me, they could pay and everything moved smoothly. She, on the other hand, wasn't one of them.
After placing the call seconds before I started ringing up her merchandise, she started talking loudly about dinner or some such nonsense that could've waited a minute or two.
And it kind of went like this:
me: "$89.47"
{waits for woman to do something}
me: "ma'am?"
{woman turns around since I'm bothering her}
{I look back at the manager and signal that there's a slight problem -- I had a line of ten or so people, in the FAST lane}
me: "you're total comes to 89.47"
her: "Can't you see I'm talking here?"
{I probably stared at her open mouthed on that one, I know I was shocked}
{manager hears and takes over the register beside me, literally, our elbows hit -- he motions for the people to move over to his lane}
{time passes}
me: "ma'am I'm starting to get a line again" [an understatement -- they called in the few cart people that could check out and had others checking out that weren't dressed for work yet]
{woman acts like she's going to flip me off}
{time passes, manager flips my sign to closed so no others come to me -- it annoys some in my line since other lines were still pretty fully, but when they realize what's going on, some apologize to me after they get checked out probably because they're leaving and I'm still with the same woman.}
{woman gets done on the phone, after almost five minutes}
her (give or take): "here's your money, see it didn't kill you."
{pays $80}
me: "I'm sorry, you need 9.47 more"
{she gives me a dirty look and gives me a ten}
me: "53 cents your change" {said with a smile just as with all other people}
her: "I want to speak with your manager, you're a rude cashier."
me: {start to speak, but cut off by manager who's over my shoulder}
manager: "Yes"
{she realizes he was inches from me this entire time, i.e. he knew what happened}
her: "nevermind"
Is it even common for people to place a call seconds before being checked out?
Anyway, one day I had to be at the register. This lady decided to place a call while in line. Now I didn't mind people using the phone at the register - given that they actually paid attention to me and didn't make me wait for them. Many were kind enough to do that, or at the very least just pay attention to when I was done and they needed to pay -- so even if they ignored me, they could pay and everything moved smoothly. She, on the other hand, wasn't one of them.
After placing the call seconds before I started ringing up her merchandise, she started talking loudly about dinner or some such nonsense that could've waited a minute or two.
And it kind of went like this:
me: "$89.47"
{waits for woman to do something}
me: "ma'am?"
{woman turns around since I'm bothering her}
{I look back at the manager and signal that there's a slight problem -- I had a line of ten or so people, in the FAST lane}
me: "you're total comes to 89.47"
her: "Can't you see I'm talking here?"
{I probably stared at her open mouthed on that one, I know I was shocked}
{manager hears and takes over the register beside me, literally, our elbows hit -- he motions for the people to move over to his lane}
{time passes}
me: "ma'am I'm starting to get a line again" [an understatement -- they called in the few cart people that could check out and had others checking out that weren't dressed for work yet]
{woman acts like she's going to flip me off}
{time passes, manager flips my sign to closed so no others come to me -- it annoys some in my line since other lines were still pretty fully, but when they realize what's going on, some apologize to me after they get checked out probably because they're leaving and I'm still with the same woman.}
{woman gets done on the phone, after almost five minutes}
her (give or take): "here's your money, see it didn't kill you."
{pays $80}
me: "I'm sorry, you need 9.47 more"
{she gives me a dirty look and gives me a ten}
me: "53 cents your change" {said with a smile just as with all other people}
her: "I want to speak with your manager, you're a rude cashier."
me: {start to speak, but cut off by manager who's over my shoulder}
manager: "Yes"
{she realizes he was inches from me this entire time, i.e. he knew what happened}
her: "nevermind"
Is it even common for people to place a call seconds before being checked out?
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