A guy came in the other day at about 10 minutes till closing and wanted the best video camera he can get. Thats the first thing they teach you to look for so I was suspicious. I show him our best camera, because there's a chance he's not a crook, and he says its too much he only has a 500 dollar limit. Thats sign number 2 knowing the limit and going for broke. So i show him one he can afford and he takes it without asking a single question. That's sign number 3, not caring about anything but price, so there goes any chance at a sale.
So ring it up and it's under his limit so he hands me one of our stores Instant Credit cards. They are basically a slip of paper with a Credit card number on it and a signature so the only way to tell if its his is if the signature matches. So I run it through since there is no evidence of Fraud yet. It goes through so I thought just maybe there was a chance he was just bad with money, but it was all downhill from there.
He signs the receipt but the signature is nothing like the one on the card. So I say that i'll need ID since the signatures don't match and that I would have to call the company to verify it was his. But this didn't deture him. He says, "Yeah i know i changed my Signature. My lawyer said it was legal to do that." I wanted to say "I assume he was Court appointed." But went with "You have every right to change your signature, but if it's not the same as on this card we don't have to accept it. I'll need some ID so i can verify it is your card." He replies "I don't have ID." Shocker! I take a look at "his" slip and it was just printed the day before so I say, "I see you just recently changed your signature, so you should still be able to produce the old signature." I use semi big words because i can't use real big words good and it points out that i'm not Retarded. So he says "Of course i can! I'll just Sign it underneath the other one" So he signs a second time and it's the EXACT same as the first time he signed the receipt, so of course the big words didn't prove i wasn't retarded .
So i say " This is exactly the same as the first signature". He says "Well yeah i told you I changed my signature." Then why did you bother signing it again moron. So i tell him I'm going to have to void the transaction and that he won't be getting the Video Camera. He is pissed "But i need it for my buddies birthday party! I can't believe this and your making me late." Yeah right. Usually you try to hurry the cashier before they notice your a crook so that they skip steps not after they found out. "Well i'm sorry but if you had brought ID i would have been able to perform the transaction, but since YOU didn't i'm going to have to void it.
So he switches to strategy #3. "Well i guess i'll have to talk to your manager then and tell her you haven't been helpful" I wanted to say "Goody maybe i'll get a raise " but went with " Feel free I doing everything She taught me to do so." So he bitches a bit more about not having a gift for his buddy's party and getting tired of it so i say "Well your transacton is voided so you won't be charged and you'll have to leave now since the store is now closed. Thanky you and have a nice day " They leave and surprisingly never complained . It's too bad it's hard to arrest people for credit card fraud if the card isn't reported stolen, I would have loved to tackel those SOBs .
So ring it up and it's under his limit so he hands me one of our stores Instant Credit cards. They are basically a slip of paper with a Credit card number on it and a signature so the only way to tell if its his is if the signature matches. So I run it through since there is no evidence of Fraud yet. It goes through so I thought just maybe there was a chance he was just bad with money, but it was all downhill from there.
He signs the receipt but the signature is nothing like the one on the card. So I say that i'll need ID since the signatures don't match and that I would have to call the company to verify it was his. But this didn't deture him. He says, "Yeah i know i changed my Signature. My lawyer said it was legal to do that." I wanted to say "I assume he was Court appointed." But went with "You have every right to change your signature, but if it's not the same as on this card we don't have to accept it. I'll need some ID so i can verify it is your card." He replies "I don't have ID." Shocker! I take a look at "his" slip and it was just printed the day before so I say, "I see you just recently changed your signature, so you should still be able to produce the old signature." I use semi big words because i can't use real big words good and it points out that i'm not Retarded. So he says "Of course i can! I'll just Sign it underneath the other one" So he signs a second time and it's the EXACT same as the first time he signed the receipt, so of course the big words didn't prove i wasn't retarded .
So i say " This is exactly the same as the first signature". He says "Well yeah i told you I changed my signature." Then why did you bother signing it again moron. So i tell him I'm going to have to void the transaction and that he won't be getting the Video Camera. He is pissed "But i need it for my buddies birthday party! I can't believe this and your making me late." Yeah right. Usually you try to hurry the cashier before they notice your a crook so that they skip steps not after they found out. "Well i'm sorry but if you had brought ID i would have been able to perform the transaction, but since YOU didn't i'm going to have to void it.
So he switches to strategy #3. "Well i guess i'll have to talk to your manager then and tell her you haven't been helpful" I wanted to say "Goody maybe i'll get a raise " but went with " Feel free I doing everything She taught me to do so." So he bitches a bit more about not having a gift for his buddy's party and getting tired of it so i say "Well your transacton is voided so you won't be charged and you'll have to leave now since the store is now closed. Thanky you and have a nice day " They leave and surprisingly never complained . It's too bad it's hard to arrest people for credit card fraud if the card isn't reported stolen, I would have loved to tackel those SOBs .
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