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Hello all, this happened to me last night and I am still furious about this. Now I'm the Loss Prevention Manager for a department store so I get all of the weird calls.
This first part was relayed to me by one of the ASM's. Entitlement witch and friend come in and shop in the store. EW looses keys in store, does not realize this until about 45 minutes before closing. EW and friend come back to store and a MASSIVE search is staged. EW cannot remember where she shopped in the store so the whole store is searched.
Instead of retracing her steps the EW and her friend go to one of our competitors to shop.
EW leaves her cell phone number and at closing the keys turn up. ASM calls her and stay 45 minutes past closing to wait for the hag who says she will be there "right away".
EW has stopped answering her phone and after 45 minutes ASM leaves message and keys at customer service and calls it a day.
Now it is 11:00 and compeditor has closed and she manages to find a mall security officer and a police officer who is working off duty at the mall and of course the bad people at the store had left for home and she was wanting to go home cause she was tired.
(Here is where I come in.) Since I am the LP manager I am first on the emergency call list for the store and I get a call from the Officer who tells me that customer had lost keys they are in the store can I come get them from the store. I attempt to call the other managers who live closer than me (I live about 45 minutes away) they wisely do not answer their phones so I'm stuck.
Officer asks me nicely as he tells me that she's real piece of work and please do this as a favor for him. (Okay for him I will b/c I do need police help ALOT with the scum that shoplift).
So I load up my sleeping first grader (Hubby works overnights) and my pregnant self and make the drive. I get to the store and find the keys and walk through the store dragging my daughter and meet up with the EW, her friend and the cop. EW starts screaming at me " It's about Farking time you stupid fat whore." Ect. Throws her cell phone at my head and misses, it hits my daughter who promptly starts screaming
(she has small bump on her head). Said officer promptly arrests EW before I can go mama bear on her. Officer had her car towed and she spends the night in jail and according to her officer will be charged with the EMS call he made so that my daughter could be checked out. So I guess that at the end of the day she got her's but her hurting my child b/c she could not pick up her phone or says stay and help find her keys!!!! I mean okay find you want to take your aggressions out on me fine and dandy happens all the time... but hurt my kidlet!!!!!! She's REALLY lucky that the officer was there. ( I don't condone violence in any form but mess with my child and I will reconsider)
This first part was relayed to me by one of the ASM's. Entitlement witch and friend come in and shop in the store. EW looses keys in store, does not realize this until about 45 minutes before closing. EW and friend come back to store and a MASSIVE search is staged. EW cannot remember where she shopped in the store so the whole store is searched.
Instead of retracing her steps the EW and her friend go to one of our competitors to shop.
EW leaves her cell phone number and at closing the keys turn up. ASM calls her and stay 45 minutes past closing to wait for the hag who says she will be there "right away".
EW has stopped answering her phone and after 45 minutes ASM leaves message and keys at customer service and calls it a day.
Now it is 11:00 and compeditor has closed and she manages to find a mall security officer and a police officer who is working off duty at the mall and of course the bad people at the store had left for home and she was wanting to go home cause she was tired.
(Here is where I come in.) Since I am the LP manager I am first on the emergency call list for the store and I get a call from the Officer who tells me that customer had lost keys they are in the store can I come get them from the store. I attempt to call the other managers who live closer than me (I live about 45 minutes away) they wisely do not answer their phones so I'm stuck.
Officer asks me nicely as he tells me that she's real piece of work and please do this as a favor for him. (Okay for him I will b/c I do need police help ALOT with the scum that shoplift).
So I load up my sleeping first grader (Hubby works overnights) and my pregnant self and make the drive. I get to the store and find the keys and walk through the store dragging my daughter and meet up with the EW, her friend and the cop. EW starts screaming at me " It's about Farking time you stupid fat whore." Ect. Throws her cell phone at my head and misses, it hits my daughter who promptly starts screaming
(she has small bump on her head). Said officer promptly arrests EW before I can go mama bear on her. Officer had her car towed and she spends the night in jail and according to her officer will be charged with the EMS call he made so that my daughter could be checked out. So I guess that at the end of the day she got her's but her hurting my child b/c she could not pick up her phone or says stay and help find her keys!!!! I mean okay find you want to take your aggressions out on me fine and dandy happens all the time... but hurt my kidlet!!!!!! She's REALLY lucky that the officer was there. ( I don't condone violence in any form but mess with my child and I will reconsider)
Exactly. The next person answering that phone would be her proctologist.
had A LOT of nerve!!!!!!! 
ya stupid f***chop.
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