I work for the cable company. I believe this person meant to write to me. However, I'm not sure what in the hell he was trying to say. Is he complimenting us or complaining about us?
Email: “Some people get mad at Wal-mart cause they are so big and for some reason that scares me. I am not that way but I go to Wal-mart every day because they have a choice and I don’t care how much bigger they get or any other company for that matter including you and I hope you all earn billions and get bigger.
If your company does not want the million of frustrated customers to leave when they are given a opportunity you should act like your competition and hire someone to pick up a real phone like a live American from you know. In America.”
OK, since I can't figure out the intent of this email, let's have a vote. This customer is:
a) complaining
b) complimentary
c) annoying
d) all of the above
Email: “Some people get mad at Wal-mart cause they are so big and for some reason that scares me. I am not that way but I go to Wal-mart every day because they have a choice and I don’t care how much bigger they get or any other company for that matter including you and I hope you all earn billions and get bigger.

OK, since I can't figure out the intent of this email, let's have a vote. This customer is:
a) complaining
b) complimentary
c) annoying
d) all of the above
Comment