I tend to time servers, but then it's my luck to usually have poor service. On a slow night they get 5 minutes to take my drink order, on a busy night 10-15 minutes depending on how busy.
For you servers - I know it's hard. To make almost any customer happy, just apologize! Even if you have to pass me without helping me, take the 5 seconds to say "I'm sorry, I haven't forgotten you, just let me take care of this and I'll be right back." It "resets" the customer's clock and usually elicits some sympathy for poor busy you!
For you servers - I know it's hard. To make almost any customer happy, just apologize! Even if you have to pass me without helping me, take the 5 seconds to say "I'm sorry, I haven't forgotten you, just let me take care of this and I'll be right back." It "resets" the customer's clock and usually elicits some sympathy for poor busy you!

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