Don't know if this is a sighting or an SC, because he wasn't my customer, but I was at work today (on what was supposed to be my day off ), and I'm on the register, and I hear some guy over at customer service yell out something. Anyways, one the line goes down, I go over to CS to do some stock, and the guy is talking to a manager. So I go about my business, do two carts of stock, in the process I have to go to the back to check for stuff for customers three times, I'm on the register for a bit because there was a line, and when I come back with my second empty cart, the guy is still there. This was an hour later. I hear his complain about young workers and how they are unreliable and bad and they should hire only older people, and resist the urge to tell him that I am a young worker and this is supposed to be my first sunday off in months, and keep doing my business.
Now, at the end of the night, in the cash room, I ask "So, what was that guy yammering on about anyway?"
Here's what happened:
(supervisor), who was about to go on her break was finishing off a return and doing the necessary paperwork, when some guy (SC) in line complains that she should be serving customers instead of doing paperwork. (Employee1) tells her to just go on her break, and she'll deal with him (Employee1 was in charge of the break schedule for the day). So, SC continues to complain about how his time is valuable and some other thing with his return, and (Employee1) calls over (Manager) to deal with him. Proving how valuable his time really is, SC complains to (Manager) for over an hour, then calls him and continues to complain when he gets home!
I wish I was retired so I had all this spare time...
Now, at the end of the night, in the cash room, I ask "So, what was that guy yammering on about anyway?"
Here's what happened:
(supervisor), who was about to go on her break was finishing off a return and doing the necessary paperwork, when some guy (SC) in line complains that she should be serving customers instead of doing paperwork. (Employee1) tells her to just go on her break, and she'll deal with him (Employee1 was in charge of the break schedule for the day). So, SC continues to complain about how his time is valuable and some other thing with his return, and (Employee1) calls over (Manager) to deal with him. Proving how valuable his time really is, SC complains to (Manager) for over an hour, then calls him and continues to complain when he gets home!
I wish I was retired so I had all this spare time...
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