Got any good Christmas tales of horror from retail? I have a couple; start with the best one.
This was at the garden centre, which was a Christmas horror story in itself; loads of singing Christmas trees, musical lights, dancing Santas and a mechanical Santa which told the same 5 stories on a continuous loop. I shudder to think of it, even now.
This was Christmas Eve, at a time when we were shortstaffed due to a flu outbreak, everyone was stressed and I was standing on the door, having closed the pet centre early so I could give all the left over animals extra food and water to last them til the boss came in Christmas Day afternoon. It was 5 minutes past closing (5:30) and I had been standing by the door since 5 minutes to closing, as was normal. Even more so today as we all were sick and tired of customers and wanting to get home to our families.
This guy came up to the door, pulled it open (it was an automatic door that we'd switched off, cuz get this, we were closed!) and tried to walk past me. I stopped him.
Me: The heroine who saved Christmas
SC: Stupid man
SC: Can I come in? I really need to buy something.
Me: No, sorry, we closed 5 minutes ago.
SC: But I really need to come in!
Me: We've been open all day.
SC: But it's Christmas Eve!
Me: Exactly why we all want to go home on time.
SC: But I really need to get this! I'll only be a minute.
Me: I'm not letting you in. We've been open all day, so if it was urgent you'd have come earlier.
SC: (glaring) Don't be like that. I really have to get this.
Me: Sorry, but we're closed.
SC: (storming off in a huff) I hope you're happy, you just ruined my Christmas!
Now, all the other staff were hanging around the till where the cashiers were cashing up; everyone was in fits of laughter at this exchange. So, the guy did some good... he gave us all a good laugh and put us all in a better frame of mind while we speculated what had been so urgent. I reckoned he'd forgotten to buy his wife's present... and now he was going to get the telling off of a lifetime the next day.
This was at the garden centre, which was a Christmas horror story in itself; loads of singing Christmas trees, musical lights, dancing Santas and a mechanical Santa which told the same 5 stories on a continuous loop. I shudder to think of it, even now.
This was Christmas Eve, at a time when we were shortstaffed due to a flu outbreak, everyone was stressed and I was standing on the door, having closed the pet centre early so I could give all the left over animals extra food and water to last them til the boss came in Christmas Day afternoon. It was 5 minutes past closing (5:30) and I had been standing by the door since 5 minutes to closing, as was normal. Even more so today as we all were sick and tired of customers and wanting to get home to our families.
This guy came up to the door, pulled it open (it was an automatic door that we'd switched off, cuz get this, we were closed!) and tried to walk past me. I stopped him.
Me: The heroine who saved Christmas
SC: Stupid man
SC: Can I come in? I really need to buy something.
Me: No, sorry, we closed 5 minutes ago.
SC: But I really need to come in!
Me: We've been open all day.
SC: But it's Christmas Eve!
Me: Exactly why we all want to go home on time.
SC: But I really need to get this! I'll only be a minute.
Me: I'm not letting you in. We've been open all day, so if it was urgent you'd have come earlier.
SC: (glaring) Don't be like that. I really have to get this.
Me: Sorry, but we're closed.
SC: (storming off in a huff) I hope you're happy, you just ruined my Christmas!
Now, all the other staff were hanging around the till where the cashiers were cashing up; everyone was in fits of laughter at this exchange. So, the guy did some good... he gave us all a good laugh and put us all in a better frame of mind while we speculated what had been so urgent. I reckoned he'd forgotten to buy his wife's present... and now he was going to get the telling off of a lifetime the next day.

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