Okay, that's it! You're cut off!

[Imogene]

Remember that guy that made FES S count down my drawer after she thought he short changed me?

Yeah, he came in again today, returned the two items he bought that day through me, no receipt. So, store credit, and off he goes to grab new stuff (again, one large item, and one small item, ie. A folding easel and a triangular eraser) Uses store credit, owes me a dollar and like five cents.
Okay, now he's starting to disturb me.

I let S know he returned when she comes back from her lunch break, she goes, "Yeah, you see now why I did it?"

And then, she sends me off to start working on my returns.
And she gets a line, just like I do when she goes off for lunch. So she calls me back, and she tells me, "He came back again! And returned an easel and an eraser!"

"That's what he just bought from me! He's gotta be doing something... did he have a receipt?"

"No."

"Okay, we need to stop him..."

S goes off to talk to SM, who says to call him to the front next time guy comes through one of our lines.

[Catwoman2965]

It sounds like maybe he hopes that sometime he'll get someone who will give him CASH back for his returns, rather than a store credit.

[chainedbarista]

time to call this asstard in for a sitdown meeting; he's a scammer, period.

explain how his actions are unacceptable then ban his sorry ass permanently.

or, at least, that's how it would work in a perfect world, however...

[ebonyknight]

time to call this asstard in for a sitdown meeting; he's a scammer, period.

explain how his actions are unacceptable then ban his sorry ass permanently.

or, at least, that's how it would work in a perfect world, however...

In a perfect world, he wouldn't be an asstard to begin with.

[Imogene]

It sounds like maybe he hopes that sometime he'll get someone who will give him CASH back for his returns, rather than a store credit.

There are two problems with this:
FES S and I are the only ones on any time he comes in.
And
He keeps buying more stuff, making his returns bigger and bigger, incrementally, by a dollar and random odd change. He's just getting back more and more store credit. And, even if he did bring his receipt with him, hello, most of his purchase is store credit, thus, that's what he's getting back!

[IHateStupidCustomers]

When I worked at sears, I had this lady I SWEAR had to be doing something illegal.

She came to my register. Wrote a check to pay on her sears card. Used the sears card to buy a gift card. Used the gift card to buy stuff. ALL at one time, at my register, without leaving....WTF?

I alerted Asset Protection (our jank-ass security) that I thought something fishy was going on. They got pissy with me for bothering them.

I don't know if they could have done anything or not, but the least they could have done was watch her on the cameras. She was flippin', like, seven feet tall, wearing a HUGE red coat and a hat. Not hard to miss.

[Record Store Tough Guy]

It does sound shady, but I'm having trouble getting at his angle. He could be laundering receipts, but I doubt it, since he doesn't have any when he returns. More likely is he's buying something, taking it to his car (or wherever), then returning to the store and taking those items off the shelf to "return," hoping that since he was just there, you'll let him get cash back, even without the receipt.

Seems like a lot of trouble to go to for free craft supplies (it's more common with CDs and DVDs), but meh, some people are weird like that.

[Imogene]

hoping that since he was just there, you'll let him get cash back, even without the receipt.

And again, no receipt=store credit! No one whose line he goes through does anything different. Admittedly, we just got a brand new cashier (she used to work on the classes, helping our coordinator, but those're gone now... she's just new to cashiering) and even then, FES S is standing over her shoulder, watching everything she does.

[lightmylamb]

That is so weird. So, he really doesn't get anything from it, and actually loses about a $1 each time? Maybe he just likes you guys.

[cinema guy]

That was my thought - maybe you've got an admirer Juwl.

[bainsidhe]

I'm with Tough Guy. Are you sure he's bringing the items back into store and not just "returning" unpurchased merchandise off the shelf? Then he still has the orginal product and receipt and can make the same *valid* return on another day.

[Hello Kitty]

Huh that is weird. Once I was in a store and this elderly lady came in to exchange something, the clerk told me that same lady comes in every week to exchange whatever it was she got last week (in exchange). Sounded like she had too much time on her hands and needed a hobby.

Or perhaps he is stealing the same items he's getting/returning so he or his accomplice can return it with the receipt?
edit: dammit, too slow!

[mattm04]

I would make sure he comes in with the item he is planning on returning and get LP to keep a sharp eye on him. We had someone steal a bunch of baby formula that way once.

[Imogene]

Oh, trust me, now that we're required, as cashiers, to greet everyone who walks in the door, if we see him come in with nothing, and he goes through a different line to do a return, we are so going to be all over his ass!