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This Isn't Disneyland

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  • #1

    This Isn't Disneyland

    This had to have been the most and customer I've had in a long time.

    Okay, I think it was a full moon all the crazies and jerks were about.

    Anyway, this woman comes to my window and has her credit card in hand with the receipt from the machine.

    Me: Okay, I need the card you used and your ID please.

    SC: But my husband has my ID. And he's in line at the buffet.

    Me: Unfortunately we can't process your card without an ID.

    SC: I'm handicapped. It's hard for me to walk way over there.

    Now I know there are a lot of disabilities out there and I am not one to judge. By this point I started feeling really bad.

    Me: Well um, let me talk to my supervisor.

    I talked to the supervisor who in turn did what I was going to do... NO because you HAVE to have your ID. I knew this but... I just had to check.

    Me: I'm really sorry but you have to have your ID.

    SC: Well, what if YOU page him at the buffet?

    Me: Let me find out.

    I talked to SV who said we DO NOT page people and tell her to use the house phones not far away.

    I go out there and tell her to use the house phones and I get FLASHED!!!

    SC: See, this is the metal rod in my back. It's hard for me to move.

    By this point I am livid. I am not trying to be mean but its not my job to be flashed. I'm sorry I feel for her I really do but it is never okay to lift up your shirt and just do that.

    I ran into the back and told the SV that I'm done. His turn. (my SV is really cool and knows I wasn't being mean and telling him what to do-- he's my bitch hehe)

    He went out there (he's really suave and professional and always gets them to calm down, mostly because he makes everybody swoon) and handled it well. She finally went away.

    I took a ten min break.

    I come back and who's in my window?? WAAAH!

    This time she's with her husband. I finally got her ID and while I was doing this, I was in the middle of hearing all their relationship crap.

    SC=sucky customer
    SCH=sucky customer's hubbie


    SC: The'yre waiting for us! We're gonna be late.

    SCH: I'm sick. We need to eat.

    SC: It's hard for me to walk. They should've gotten me a wheel chair.

    SCH: Well, honey... It's NOT disneyland.

    Okay, I admit it I wanted to laugh... I am not laughing at her disablity, I am very sorry that she has to have that but damn, that is the most funniest and insensitive thing I have ever heard.


    I finally got them out of my window. But geez!
    Tags: None
  • #2
    That's just vile. Vile. I'm sorry that the woman has the problem, really.

    But, especially around food, don't share the visuals.
    "Always stand near the door." -- Doctor Who

    Kuya's Kitchen -- Cooking, Cooking Gadgets, and Food Related Blather from a Transplanted Foodie

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    • #3
      she showed you her boobs??? Who does that! That is indecent exposure & frankly....no way I would put up with that crap. Obviously not only does she have a physical handicap, but she is not well mentally...cuz honest WHO DOES THAT? lol
      When it comes to getting things done, we need fewer architects and more bricklayers. ---Colleen C. Barrett---

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      • #4
        Actually it was her back that she flashed but I did see her bra and a side view of her boob. But to me it is socially unacceptable to show someone else anything that should be covered by clothes. Would she have done it if I were a guy? Would that have made a difference?

        I honestly did feel bad for her but not bad enough to where I wanted to see it.

        Comment

        • #5
          Quoth Anakah View Post
          SCH: Well, honey... It's NOT disneyland.
          Of course it's not Disneyland... then maybe you'd get HAPPY customers...

          Course if Disneyland had a casino, maybe I'd go more often...
          Carpe Jugulum : Go for the throat.

          Comment

          • #6
            Quoth Seraphim View Post
            Of course it's not Disneyland... then maybe you'd get HAPPY customers...
            I beg (WOOF~!) to differ. Bet'cha a dollar and a banana that the sucky customers at Dissy-Land is even WORSE. Yikes.
            Now a member of that alien race called Management.

            Yeah, you see that right. Pink. Harness.

            Comment

            • #7
              A buddy of mine worked at Cinderella's castle in DisneyWorld. He said the customers were super-EW's, because it's Disneyworld and they want their vacations to be PERFECT.
              "Even arms dealers need groceries." ~ Ziva David, NCIS

              Tony: "Everyone's counting on you, just do what you do best."
              Abby: "Dance?" ~ NCIS

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              • #8
                Heh. The ID bit made me think of a customer I had last night. We card everyone for alcohol. No exceptions. This woman was clearly of age, but I abide by policy. So....she shows me her husbands ID. Because she isn't the one going to drink it. I explained that I needed to see HER ID (hubby was nowhere to be seen) since she was buying it. It just struck me as funny that someone would show her husband's ID.
                A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

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                • #9
                  Quoth Anakah View Post
                  SC: It's hard for me to walk. They should've gotten me a wheel chair.
                  That's the bit for me.

                  I'm disabled. It's not something that just happened - it's something ongoing. And you know what? I take responsibility for my own mobility. I've got my own damn wheelchair!

                  If she'd twisted her ankle while in your grounds, it would have been nice for you to offer her a wheelchair. One time, before I was disabled, I did just that at a marine park. And they lent me a wheelchair to use until I left, as well as wrapping the ankle for me.

                  But she was disabled when she came in. It's not your responsibility to provide her mobility.

                  There are disability insurances and medical insurances and welfare organisations and charities that can help people in the first world get their mobility devices. It's rare for someone who needs it to be completely unable to get one - and people in that situation aren't likely to be out at whatever amusement place the OP works. They have to save their pennies.
                  Last edited by Seshat; 04-20-2008, 11:28 PM.
                  Seshat's self-help guide:
                  1. Would you rather be right, or get the result you want?
                  2. If you're consistently getting results you don't want, change what you do.
                  3. Deal with the situation you have now, however it occurred.
                  4. Accept the consequences of your decisions.

                  "All I want is a pretty girl, a decent meal, and the right to shoot lightning at fools." - Anders, Dragon Age.

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                  • #10
                    If she has such a hard time walking, why is she going ANYWHERE without a wheelchair? If she's honestly in that much pain, it must have hurt reaaaally bad to just get to the car to Anakah's desk. How does she do anything if she's gotta walk everywhere? She's gotta be either exagerating or just....clueless. I'm sure the surgeons or doctors that put whatever it was in her back could have, or did, offer her some form of walking assistant...
                    Pit bull-

                    There is no breed of dog more in need of our compassion; in need of our call to arms on their behalf; and in need of what should be the full force of our enduring sanctuary.

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                    • #11
                      Quoth Seshat View Post
                      That's the bit for me.

                      I'm disabled. It's not something that just happened - it's something ongoing. And you know what? I take responsibility for my own mobility. I've got my own damn wheelchair!

                      There are disability insurances and medical insurances and welfare organisations and charities that can help people in the first world get their mobility devices. It's rare for someone who needs it to be completely unable to get one.
                      My whole household is disabled (DH, his sister, and me). Only DH "qualifies" for assistance, through the VA. However, this has not kept us from obtaining our own wheelchairs and scooters.

                      Keep an eye open at yard sales, and estate sales!
                      We found a push wheelchair last weekend for $10 (ten dollars), and an electric wheelchair (never been put in service before) last summer for $200 plus new batteries for less than $400 out of pocket for a $6000 chair.

                      We are not yet wheelchair-bound, but we are shopping early!
                      Everything will be ok in the end. If it's not ok, it's not the end.

                      Comment

                      • #12
                        Why must people show you injuries ?

                        I have no medical training, I have no wish to see anything. It makes no difference what so ever to how I do my job. I've been shown a dog bite (oozy), a metal plate in someone's head after brain surgery, scars across someone's belly, scars all up someone's legs and my absolute favourite - bruises on someone's bottom !

                        We have a new trainee advisers who's just about to see client's for the first time. I've been trying to <s>scare</s> prepare her

                        My quiz question for her over lunch the other day was "What do you do when someone insists on showing you the bruise on their bottom ?"

                        She said she'd tell them clearly and politely that it wasn't necessary, and that she was unable to give a medical opinion blah blah blah.

                        I told her she failed. Correct answer is "Close your eyes. Fast". That's what long experience teaches and I managed to see nothing.

                        On a related but less gross subject - I am not interested in seeing pictures of the garden fence, or the damp problem.

                        Victoria J

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                        • #13
                          Quoth Kyree View Post
                          If she has such a hard time walking, why is she going ANYWHERE without a wheelchair?
                          Some people don't want one. To them, it's a matter of pride. My grandmother was one of those people. Even though she didn't walk very well, she insisted that she "wasn't crippled" and didn't want a wheelchair. (Keep in mind that she broke both shoulders and royally messed up her legs in a 1994 car accident.) To her, that was admitting that she was having problems, which she wasn't about to do.

                          Also, after she moved into the assisted-living home earlier this year...she made the best of it. Quite a few of the residents looked up to her ("Look what she can do, and she's past 90!") because she didn't require much assistance to get around. They all thought that was great.

                          Now though, she's had another fall, and has to use either a walker or wheelchair
                          Aerodynamics are for people who can't build engines. --Enzo Ferrari

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                          • #14
                            "They should have gotten me a wheel chair." ? Her lips were obviously still flapping, she couldn't just ask for one?!

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