Well the nature of my new job I hardly deal with people that are pissy customers etc. For the most part all the employees that call are nice and all that till I got this guy.
Company policy dictates that unless your a partner then you can increase your mailbox storage limit to 1gb. If your not a partner your stuck with the 280mb mailbox. This guy would not take no for an answer or would he take any of the easy situations. Apparently he was too busy to move all his email to his personal folders stored on his laptops HD bypassing the storage limit. He expected us to email his partner requesting him to approve a increase in storage which is against company policy. He rather not do what I suggest to enable him to actually send/receive email so after relating what the policy is twice he had a fit and said I am tired of hearing the same thing and hung up all rudely.
Company policy dictates that unless your a partner then you can increase your mailbox storage limit to 1gb. If your not a partner your stuck with the 280mb mailbox. This guy would not take no for an answer or would he take any of the easy situations. Apparently he was too busy to move all his email to his personal folders stored on his laptops HD bypassing the storage limit. He expected us to email his partner requesting him to approve a increase in storage which is against company policy. He rather not do what I suggest to enable him to actually send/receive email so after relating what the policy is twice he had a fit and said I am tired of hearing the same thing and hung up all rudely.
Comment