Calls that Hurt the Brain

[Rattslinger]

How much would that be?

SC's need to learn how to modulate the tone of their voice, when they call up and have the "question" tone in their voice, it makes things confusing.

Me: -Opening Dialog-
SC: I would like to know how much we paid for our widget's order last time.
Me: Your widget order was $xx.xx
SC: Was that with tax and shipping and handling?
Me: Yes, that was the total of the order, with tax, shipping and handling.
SC: What was the widget part number from before?
Me: It was XYZ123, and you ordered 100.
SC: Okay, when will that order get here?
Me: You wanted to place an order today?
SC: Yes, I just gave it to you.
Me: -Smashes head against desk-

Another favorite is the customer that keeps trying to get you to match the price from an order they placed ten years ago.

Me: -Opening Dialog-
SC: I'd like to order some Widgets, like I did last time.
Me: I see your last order was in 1998, did you want the same amount and color?
SC: Yes
Me: -Reads off order- and your total comes to $xxx.xx
SC: The last time I ordered they were cheaper than the price you've given me, I want the same price.
Me: Ma'am, I cannot authorize such a large discount, the price has gone up in the last ten years.
SC: That's ridiculous, there's no reason the price should have gone up!
Me: -Brain dies a little more- Ma'am I am transferring you to your territory manager.

[Demonoid Phenomenon]

Our economy = inflation
An SC brain = deflation

[csever01]

That's ridiculous, there's no reason the price should have gone up!

Oh, wow! Since gas was $0.99 a gallon in 1998, I think I'll use that line the next time I'm at the gas station! *runs away and hides*

[smileyeagle1021]

Oh, wow! Since gas was $0.99 a gallon in 1998, I think I'll use that line the next time I'm at the gas station! *runs away and hides*

really, where did you live... where I was at was like $1.25 to 1.50 at the end of the decade... and yes... if only we could price match 10 years ago...

[csever01]

Minneapolis. It actually dipped to $0.85 at one point. Now we're paying about $3.49.

[BlaqueKatt]

SC: That's ridiculous, there's no reason the price should have gone up!

BBBBut.....I fear change!

<Ducks>

[smileyeagle1021]

Minneapolis. It actually dipped to $0.85 at one point. Now we're paying about $3.49.

sorry bout the threadjack, but gas prices are about the same here... it's really starting to actually change people's habits too... before a few weeks ago I saw maybe 1 or 2 people walking to the bus stop from the business park we're in (4 to 6 blocks depending on where you are coming from in the business park) now I see easily 5 or 6 each day... even some of my coworkers who swore they would never ride a bus are starting to use it.

[depechemodefan]

SC: The last time I ordered they were cheaper than the price you've given me, I want the same price.
Me: Ma'am, I cannot authorize such a large discount, the price has gone up in the last ten years.
SC: That's ridiculous, there's no reason the price should have gone up!
Me: -Brain dies a little more- Ma'am I am transferring you to your territory manager.

We also get that type of thing at the library:

SC: I want to borrow a Buffy the Vampire Slayer book, Blooded.
Me: We don't have that book.
SC: You had it 10 years ago! You should still have it!
Me: The show was on 10 years ago. That book came out 10 years ago, but no one asks for Buffy books now. Besides, that book was paperback and paperbacks don't last very long; they get rather tatted in a few months.
SC: But I want that Buffy book! Look on the shelf to see if someon might have misplaced it! I bet you have it somewhere!
Me: Sorry. How about a Charmed book? We have a few that are in new condition.

Ok, I'm totally making up the particulars, but yes, just because we had a book 10 years ago doesn't mean it's still popular.

[Gothicsmurf]

Minneapolis. It actually dipped to $0.85 at one point. Now we're paying about $3.49.

The thing I hated about MN and gas stations was the CONSTANT change of prices. If I got gas one day, the next day I'd be 30 cents cheaper. If I waited to get it until the next day, it'd be up fifteen cents. Never did I see two days where gas was the same price. It was always jumping.

When I started driving a few years back, Gas was 98 cents a gallon, about that was 6-7 years ago.

[IHateStupidCustomers]

When I worked in phone sales for a catalogue company, I would get these crazy women that must've been on crack or something.

SC: "I'd like to check on the shirt on page 10, size m"
Me: "Okay, page 10, let me see if -"
SC: "OH! And the sneakers on page 4! Those are so cute! See if you have a 7!"
Me: "Okay, first, let me check that shir-"
SC: "And the pants on page 20! I want those!"
Me: "Ma'am, I can't -"
SC: "*GAAAAAASP* Oh my god! I have to have this purse!"
Me: *sigh* What page is the purse on, ma'am?"
SC: "Did you have that shirt or not? I mean, damn, I didn't think it would take you this long to look that up."



I just wanted to scream I HATE YOU! and hang up.

[depechemodefan]

SC: "Did you have that shirt or not? I mean, damn, I didn't think it would take you this long to look that up."

World of ugh.

Guy just came in and asked for 2 books. Found the first and told him it was in a second library. He asked for the other title, I find it, I said I would have to request it and then he asks for another book. I tell him he has to wait a min. as I put the order for the second book. And I have to ask for his name, etc. It's like they think you have some telekenisic power where as you look up one item you can use your mind to pick up the other item.