You all know those customers that feel the need to bathe in their cologne/perfume.
Well, we had one two days ago. He came in about an hour before closing. He wandered around for about 30 minutes, got the things he needed, and then left.
Well, as he was checking out, I went to zone/face the areas that he was in, as I usually did with all customers that late, to make closing go faster.
I could still smell his cologne. Now, if it was a good kind, like Calvin Klein or Emporio Armani, then I woudn't have minded. But it smelled cheap. I couldn't quite pinpoint the scent. I know most mens' cologne smells, and this one was unfamiliar. But it smelled cheap. And he must have used half the bottle. Or maybe it came in a can. Either way, it stunk. I even asked my coworker, across the store, if she could smell it, and she said yeah. And he didn't even come within 50 feet of her, she could smell it from across the store. He was the only person in the store, so it wasn't someone else.
Ok, so he finally leaves. Meanwhile, more customers come in and out of the store within that 30 minutes that we were still open. This is important to remember. We were all leaving an hour after he left. As we were exiting the first set of doors, the familiar scent of cheap cologne hit us again. It had lingered in the entryway! When you come into the store, there are two sets of doors. The first set is kind of a foyer, where the DHL and FedEx boxes sit, and then the main set into the store itself. Both sets are are auto-sliding doors.
The scent of his cologne lingered in the foyer area, and not even the outside air combined with the blowing air of the climate control in there, was able to flush the smell out, I kid you not. All of us were gagging as we helped our manager lock up the security gate and doors, eager to get into the fresh air.
Well, we had one two days ago. He came in about an hour before closing. He wandered around for about 30 minutes, got the things he needed, and then left.
Well, as he was checking out, I went to zone/face the areas that he was in, as I usually did with all customers that late, to make closing go faster.
I could still smell his cologne. Now, if it was a good kind, like Calvin Klein or Emporio Armani, then I woudn't have minded. But it smelled cheap. I couldn't quite pinpoint the scent. I know most mens' cologne smells, and this one was unfamiliar. But it smelled cheap. And he must have used half the bottle. Or maybe it came in a can. Either way, it stunk. I even asked my coworker, across the store, if she could smell it, and she said yeah. And he didn't even come within 50 feet of her, she could smell it from across the store. He was the only person in the store, so it wasn't someone else.
Ok, so he finally leaves. Meanwhile, more customers come in and out of the store within that 30 minutes that we were still open. This is important to remember. We were all leaving an hour after he left. As we were exiting the first set of doors, the familiar scent of cheap cologne hit us again. It had lingered in the entryway! When you come into the store, there are two sets of doors. The first set is kind of a foyer, where the DHL and FedEx boxes sit, and then the main set into the store itself. Both sets are are auto-sliding doors.
The scent of his cologne lingered in the foyer area, and not even the outside air combined with the blowing air of the climate control in there, was able to flush the smell out, I kid you not. All of us were gagging as we helped our manager lock up the security gate and doors, eager to get into the fresh air.
Comment