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1) Man and wife. Rude from the second they step in my dept. I was, as usual, by myself and the line at the register is backed up. Man walks up to me and asks me to get something down for him. I tell him that I will do it in just a few, when I get through the line.
Get through the line, grab hook and walk over. He wants a dress for his wife. Of course the size he needs is at the very BACK and I have to take them all down to get to it. Of course, he objects to holding the dresses that I pull down in an effort to get to the one he wants. (most people actually OFFER to do this.)
He bitches that we should leave the hooks out so that people can use them. I say, trying to be humorous.."Well, if we did that, then people would wind up having things fall on their head and that would not be very good." He says..." Maybe it will kill them. We need less people in the world anyway. I bite my tongue instead of helping him off the nearest cliff.
2) Woman comes in with a return. No receipt. Says it was an anniversary gift from her husband. The item?? Is a plain T-shirt. Husband of the year, there.
I explain that without a receipt, she gets the 30 day low price, which was $7.99. She whines that it came off a $14.00 rack. I re-explain that she gets the LOWEST PRICE OVER THE LAST 30 DAYS*. The shirt had gone on clearance for $9.99 and we had an extra 20% off, bringing it down to $7.99.
The woman then started cussing me out, screaming that it was on the $14.00 rack... It was an ANNIVERSARY gift....This is a racket and you know it.
I ask her if she wants her $8.00 or not. She takes it, but her head re-explodes when I tell her that it has to go on a store card.
*how can people not understand this?? It has been a policy of almost every store for years, yet I get so many people who do.not.get.it.
3) General gripe. I am the ONLY one in my dept. The ONLY one at the cash wrap (with 4 registers) There is a sign thats states clear as day 'line starts here'. Why oh why do people gather in a loose crowd around every single register? My manager bitches me out for this. I told her that you could put a big, huge, flashing sigh that says "hey stupid, the line starts here" and they would not notice. I try to tell people where the line is, but they either don't move or bitch about having to move. I only serve people in line, so they do eventually move.
Seriously, my DD has understood the concept of a line for years. Why can't grown adults?
4) Woman comes in with her daughter looking for prom dresses. Most of the schools in our area have already had their prom, Daughter's prom is that weekend and the last school in the area to have theirs. It is Thursday. Take a guess about our selection of prom dresses.
Woman bitches about the poor selection, of course it is alllll MY fault. She then asks if we do made to measure because her daughter is tall and a bean pole. I tell her that we do not. That starts off another screaming session and again, it is alllll my fault.
She actually said "I demand to know WHY you do not do made to measure!!11!!" I just inform her of a shop in another mall across town that still has plenty of dresses and given that they are also a bridal shop, perhaps they can fix a dress to fit. Yet another rant, this one about not having to drive all over town to find a dress at the last possible second for her pwecious widdle.
Get through the line, grab hook and walk over. He wants a dress for his wife. Of course the size he needs is at the very BACK and I have to take them all down to get to it. Of course, he objects to holding the dresses that I pull down in an effort to get to the one he wants. (most people actually OFFER to do this.)
He bitches that we should leave the hooks out so that people can use them. I say, trying to be humorous.."Well, if we did that, then people would wind up having things fall on their head and that would not be very good." He says..." Maybe it will kill them. We need less people in the world anyway. I bite my tongue instead of helping him off the nearest cliff.
2) Woman comes in with a return. No receipt. Says it was an anniversary gift from her husband. The item?? Is a plain T-shirt. Husband of the year, there.
I explain that without a receipt, she gets the 30 day low price, which was $7.99. She whines that it came off a $14.00 rack. I re-explain that she gets the LOWEST PRICE OVER THE LAST 30 DAYS*. The shirt had gone on clearance for $9.99 and we had an extra 20% off, bringing it down to $7.99.
The woman then started cussing me out, screaming that it was on the $14.00 rack... It was an ANNIVERSARY gift....This is a racket and you know it.
I ask her if she wants her $8.00 or not. She takes it, but her head re-explodes when I tell her that it has to go on a store card.
*how can people not understand this?? It has been a policy of almost every store for years, yet I get so many people who do.not.get.it.
3) General gripe. I am the ONLY one in my dept. The ONLY one at the cash wrap (with 4 registers) There is a sign thats states clear as day 'line starts here'. Why oh why do people gather in a loose crowd around every single register? My manager bitches me out for this. I told her that you could put a big, huge, flashing sigh that says "hey stupid, the line starts here" and they would not notice. I try to tell people where the line is, but they either don't move or bitch about having to move. I only serve people in line, so they do eventually move.
Seriously, my DD has understood the concept of a line for years. Why can't grown adults?
4) Woman comes in with her daughter looking for prom dresses. Most of the schools in our area have already had their prom, Daughter's prom is that weekend and the last school in the area to have theirs. It is Thursday. Take a guess about our selection of prom dresses.
Woman bitches about the poor selection, of course it is alllll MY fault. She then asks if we do made to measure because her daughter is tall and a bean pole. I tell her that we do not. That starts off another screaming session and again, it is alllll my fault.
She actually said "I demand to know WHY you do not do made to measure!!11!!" I just inform her of a shop in another mall across town that still has plenty of dresses and given that they are also a bridal shop, perhaps they can fix a dress to fit. Yet another rant, this one about not having to drive all over town to find a dress at the last possible second for her pwecious widdle.
you want it when?? before asking her to leave in the middle of the inevitable rant. It's possible, yes, but the surcharge would make most people green (or red) about the face. This is part of why I don't sew for others.
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