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I'm Thirsty.
One day at work I had a person walk in for a quote. Happened on a regular basis.
I had a can of soda sitting on my desk. The client looks at the soda, then me.
SC= Stupid customer
SC: Can I have that?
Me:
SC: I'm really thirsty.
Me: Uh, it's half gone.
SC: That's alright. I don't mind.
Me: I do. We have a water cooler and cups by the front door.
SC: Nah, I don't like water. Do you have any more soda in back.
Me: No, we don't have a "back" area. This is an insurance office.
SC: Oh, I thought maybe you had a vending machine or something. Can I just have a sip then?
Me: No.
I called EVERYONE!
I lived close to another state, and when people moved, our agency would get a lot of state-state transfers. The state to the East of us was one where insurance was a LOT cheaper as it wasn't a no-fault state. (The stories on that! Another time!)
So moving from Wisconsin to Minnesota, most people saw a HUGE jump in their insurance bill. I got a call one day from a guy who had just moved to Minnesota. He was pissed his bill was about $500 a month for one auto.
I pulled his account up. While I'm looking at his account he's pulling the "I'm a youth minister!" dropping church things here and there.
I see his account and BINGO! His rate is so high because he has at least 3 strikes: 1. He's only about 19-20 and being a male in that age really hikes your rates 2. He's got 3 speeding tickets so much for being "good" 3. He's driving a brand spanking new sports car! so much for being "poor'' too there buddy.
He goes off and wants to know how we knew he moved, why we changed his rates, etc. I call our main office and find out that this kid put in a change of address form on his own accord! So it had nothing to do with us, HE was the one that sent in the letter stating, "Hey I'm moving!". But I did note in his account his frustrations.
A week later I get a phone call from Mr. I'm-a-poor-preacher looking to cancel his insurance. He then says, "I talked to EVERYONE in the state and they all said that that rate it too high!"
All I could think was, Really? It only took you a week to call all 5.2 million people? Funny, I don't remember you calling me at home, and I don't think my mom or sister got your call either.
But she didn't stop!
Had a client call in and *swore* up and down that an accident was not her fault (just like every person in jail is innocent
).
So I pulled the claim and reviewed the notes. It was a 50/50 claim. What happened was two cars were backing out of a parking space and backed into each other. Let me just say, it takes a special kind of person for that, folks.
She didn't think it was her fault because, "Well, the other person could have stopped to prevent the accident!"
I asked her, "Why didn't you stop?"
Her reply, "Because I thought the other person was going to stop."
Me: "Yes and in the accident report it states the other person thought you were going to stop. That's why this is as it is."
Her: But the other person should have stopped! I had the right of way!
Me: Actually, from the report, it looks as if the other car was pulling out before you were, so you are at fault, but we're only doing 50/50 on this. That means you walk away with nothing on your record, but nothing being repaired."
Her: But the other person should have stopped!
Thoughts *singing*:
I don't care if I go crazy 1 2 3 4 5 6 SWITCH
Crazy go I if care don't I 6 5 4 3 2 1 SWITCH
I don't care if I go crazy 1 2 3 4 5 6 SWITCH
Crazy go I if care don't I 6 5 4 3 2 1 SWITCH
One day at work I had a person walk in for a quote. Happened on a regular basis.
I had a can of soda sitting on my desk. The client looks at the soda, then me.
SC= Stupid customer
SC: Can I have that?
Me:
SC: I'm really thirsty.
Me: Uh, it's half gone.
SC: That's alright. I don't mind.
Me: I do. We have a water cooler and cups by the front door.
SC: Nah, I don't like water. Do you have any more soda in back.
Me:
No, we don't have a "back" area. This is an insurance office. SC: Oh, I thought maybe you had a vending machine or something. Can I just have a sip then?
Me: No.
I called EVERYONE!
I lived close to another state, and when people moved, our agency would get a lot of state-state transfers. The state to the East of us was one where insurance was a LOT cheaper as it wasn't a no-fault state. (The stories on that! Another time!)
So moving from Wisconsin to Minnesota, most people saw a HUGE jump in their insurance bill. I got a call one day from a guy who had just moved to Minnesota. He was pissed his bill was about $500 a month for one auto.
I pulled his account up. While I'm looking at his account he's pulling the "I'm a youth minister!" dropping church things here and there.
I see his account and BINGO! His rate is so high because he has at least 3 strikes: 1. He's only about 19-20 and being a male in that age really hikes your rates 2. He's got 3 speeding tickets so much for being "good" 3. He's driving a brand spanking new sports car! so much for being "poor'' too there buddy.
He goes off and wants to know how we knew he moved, why we changed his rates, etc. I call our main office and find out that this kid put in a change of address form on his own accord! So it had nothing to do with us, HE was the one that sent in the letter stating, "Hey I'm moving!". But I did note in his account his frustrations.
A week later I get a phone call from Mr. I'm-a-poor-preacher looking to cancel his insurance. He then says, "I talked to EVERYONE in the state and they all said that that rate it too high!"
All I could think was, Really? It only took you a week to call all 5.2 million people? Funny, I don't remember you calling me at home, and I don't think my mom or sister got your call either.
But she didn't stop!
Had a client call in and *swore* up and down that an accident was not her fault (just like every person in jail is innocent
). So I pulled the claim and reviewed the notes. It was a 50/50 claim. What happened was two cars were backing out of a parking space and backed into each other. Let me just say, it takes a special kind of person for that, folks.
She didn't think it was her fault because, "Well, the other person could have stopped to prevent the accident!"
I asked her, "Why didn't you stop?"
Her reply, "Because I thought the other person was going to stop."
Me: "Yes and in the accident report it states the other person thought you were going to stop. That's why this is as it is."
Her: But the other person should have stopped! I had the right of way!
Me: Actually, from the report, it looks as if the other car was pulling out before you were, so you are at fault, but we're only doing 50/50 on this. That means you walk away with nothing on your record, but nothing being repaired."
Her: But the other person should have stopped!
Thoughts *singing*:
I don't care if I go crazy 1 2 3 4 5 6 SWITCH
Crazy go I if care don't I 6 5 4 3 2 1 SWITCH
I don't care if I go crazy 1 2 3 4 5 6 SWITCH
Crazy go I if care don't I 6 5 4 3 2 1 SWITCH
Plus my throat is really sore from this wicked case of mono I'm fighting. So here.. the soda's all yours."
a bit. I had just moved into my home when a newspaper vendor making his rounds dropped by. It was around 5pm and in Florida, it's still rather hot at that time. After giving me the spiel and signing me up, he asked if he could have a drink. No problem, he really looked parched, so I offered him a glass of chilled water. No, no, he didn't want that. Did I have any soda? Yes, sure do, generic brand cola, his lucky day.
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