She has connections.

[Nyx]

This one was a first for me, it was the end of a frustrating day and I had already mentally clocked out. So when someone came up looking for something at the end of my shift, I wasn't paying to much attention. She was asking the person who was pulling my drawer, and it finally worked it's way into my ear. I heard, "hand blow glass" and first thing I thought of was some lawn decorations that we have as a seasonal item. So I was about to pipe up when she then continued to say they were ornaments and in four packs. So I told her we only carry those at christmas time. She made the "cat butt" face and said "Well I have a friend who told me you could buy them year round at this store, you just need to know the right person to talk too." She then went on her way, presumably to find this "right person", and I had to laugh as I knew what answer she would get from each and every employee.

[LewisLegion]

The magic 'right person' who of course lurks in the magic 'back room' in the form of a shapeless blob until more cashiers are needed...or someone needs Christmas ornaments in frickin' May.

She's got a long road ahead. I hope she brought a book.

[amphrite]

I have connections! Unfortunately it would get her a Funerary Urn and not christmas ornaments. Which is still kind of strange for a lifeguard. eeee.

[bainsidhe]

Hmm, I could maaaaybe understand the confusion if you worked at the Christmas Tree Store, since it has the holiday as part of it's name. But even then I'd laugh at you. You should've told her to go home and tell her friend she's an idiot.

[Apathy]

"Are you sure your friend meant this store here, and not the internet?"

[marasbaras]

Obviously, Nyx, you haven't had the Magical Rectal Implant inserted that allows you to pull any item ever stocked in the store out of your Personal Back Room.

[friendofjimmyk]

you just have to ask the right person *wink, wink* *knudge, knudge*

Maybe - MAYBE - her friend did this say at the end of January and was able to find someone who knew there were some left over - but May. MAY??? It's not even Christmas in July yet!

[Becks]

I have connections, too.

I know who to call if you want to ask for donations.

[simplyanother]

I seriously wish that friends would stop telling people that we carry random crap... Because you can never convince a customer that their friend was mistaken, or lying... No, the friend, who is NEVER with them, is absolutely certain that they bought the item in THIS store LAST WEEK. And why would THEY lie? @@.

[earl colby pottinger]

Ah, yes!

That all-knowing friend, cousin, stranger even.

Who knows more than someone who has worked in the store since it was founded.

Who knows more than employee who orders parts, what the store really stocks.

You know them well, oops, no you don't. Since they never seem to accompany the person that they advised.

They are always more qualified than to advise the customer, even when it is clear from hints that the customer drops that their field of expertise does not relate in anyway to what the customer is interested.

And no matter how much you try to help the customer and guide them to a solution. you are in the wrong and they are going to get their mystery expert to "get the right thing (done)" for them since you don't know what you are talking about.

[Pagan]

Obviously, Nyx, you haven't had the Magical Rectal Implant inserted that allows you to pull any item ever stocked in the store out of your Personal Back Room.

Well, hell. Great, you owe me a keyboard! I've got a cold and you made me snork all over it with your "Personal Back Room"!

[DGoddessChardonnay]

[quote=simplyanother;330066]I seriously wish that friends would stop telling people that we carry random crap... Because you can never convince a customer that their friend was mistaken, or lying... No, the friend, who is NEVER with them, is absolutely certain that they bought the item in THIS store LAST WEEK. And why would THEY lie? @@.[/quote

And my imaginary friend quit hanging out with me by the time I was 6 . . . .

I think I just found the answer: this woman couldn't get rid of hers and this was the "friend" she alluded to in the OP.

[mattm04]

The best "connections" lady I dealt with came in lookig for a product we don't even carry, and to my knowledge never had. When i told her that we did not carry whatever she was looking for. This request was so far out the bast place to find said product was hardware store, not a supermarket. I tried to advise her to go a mile down the road to the HW store.

Me: I would recommended that you go down the road, about mile to....
SC: You don;t know who you meeesd with. I know President, uh, you know, ummmmm.....
Me: Bush
SC: He's the current POTUS.
Me: yes
SC: I know him. I will see him tonight and he will make sure you are fired. I have connections.

with that she stomped off.

Riiiiight.

[Luna Baby]

I've been sorta that sc in the past about just 'knowing you carry these' because my friend says so. I wasn't rude or anything, just trying really hard to find these cute little mirrors that all had different designs on them for my son's bedroom decor. When no one in the store could find them for me after I'd already searched the store over, I called my gal pal and asked her to lead me to them while on the phone. Turns out, she had me at the wrong store--she'd told me to go to the Dollar General Store, but the mirrors came from Family Dollar Store. Bless her heart, she meant well, but made me look the fool. I did apologize on the way out the door to those that had attempted to help me.

[draftermatt]

I've never been able to do this, but I've wanted to in these situations.

"Sir/Ma'am, can you please use my phone to call your "friend/relative" so that I may speak to them and ask how they know better than I do"

But since I don't get "Well my friend said" anymore since I left retail back in 2001, I have no reason to say it.