Yesterday, one of my coworkers at the service desk got a customer who ended up with a fake raincheck. I was working on customer card updates when this happened so this wasn't one of my customers. The coworker tried to get it photocopied so the manager could get the evidence but as far as I know she didn't get the chance. The customer got so out of control verbally that the coworker ended up calling the police. The coworker ended up getting the license plate of the car and when the police came she explained the situation with the raincheck. I got a glimpse of the raincheck and it was a fake but I can't think of anyone I work with that would give anyone a fake raincheck.

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