Okay, this is a category I've not seen...the Sorta Kinda Maybe Sucky Customer. This is someone that asks a question that you suppose isn't COMPLETELY insane given the circumstances, but still has no reason to be brought to you.
I get a call today from a lady who's husband is terminal. I'm sympathetic, I can pretend to be human in a situation like this. And then she comes at me with this.
Sorta Kinda Maybe: "So you write the obits for the paper?"
Me: "Yes ma'am."
SKM: "What funeral home should I use?"
...
Okay. My gut reaction was "Why the hell are you asking me?" Then, after giving it a nanosecond of thought, I figured that SHE would figure I deal with the funeral homes on a daily basis, so I would kinda have an idea of which ones would be good or not. Still, it's not my job to freaking promote the funeral homes! I do have my preferences, but I only deal with the funeral homes in one small aspect. I don't know anything about their prices or casket deals or visitations or whatever.
So I hem and haw until she happened to say the name of one funeral home and I just agreed that she could go to them, they seemed nice. Really, I don't know...they might only be nice to me because I get them publicity!
Any other kinda-sorta-maybes?
I get a call today from a lady who's husband is terminal. I'm sympathetic, I can pretend to be human in a situation like this. And then she comes at me with this.
Sorta Kinda Maybe: "So you write the obits for the paper?"
Me: "Yes ma'am."
SKM: "What funeral home should I use?"
...
Okay. My gut reaction was "Why the hell are you asking me?" Then, after giving it a nanosecond of thought, I figured that SHE would figure I deal with the funeral homes on a daily basis, so I would kinda have an idea of which ones would be good or not. Still, it's not my job to freaking promote the funeral homes! I do have my preferences, but I only deal with the funeral homes in one small aspect. I don't know anything about their prices or casket deals or visitations or whatever.
So I hem and haw until she happened to say the name of one funeral home and I just agreed that she could go to them, they seemed nice. Really, I don't know...they might only be nice to me because I get them publicity!
Any other kinda-sorta-maybes?
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