Backstory:
We had our portable airconditioners on sale at the beginning of the heatwave. From 499 down to 399. So of course BOOM sold out within two days. We put up a sign saying we will raincheck the item. We end up with 9 pages of rainchecks with about 30 people a page.....
SC: Just doesnt get it...
Me: How did I get involved in this?
Lead: One of the bosses on the front end
AM: Assistent manager
Me: *walks up to Lead to tell him I'm back from break*
SC: Well when will you have them in stock?
Lead: We have some in stock but they are getting held for people with rainchecks.
SC: So how do I get one?
Lead: *to me* How many of those have we got E?
Me: Errr about 4 pallets worth but that doesnt even cover half the rainchecks.
SC: I was here when it was on sale and it was sold out!
Me: Yah....that's why we offered rainchecks.
SC: No one told me about this!!
Me: It was on the sign with the price on our display.
SC: Well how do I get an air conditioner then?
Me: To be honest you probably won't get one from us any time soon.
SC: I need to talk to a manager about this!
I go off to get the manager.
Me: Hey, AM, I have a guy out here that wants an air conditioner.
AM: He have a raincheck?
Me: Nope. I told him he probably wont get one for a long time from us since we are so backed up, but he wants to talk to a manager about it.
Am: *sigh* alright
I didnt hear the rest of the conversation but the AM described snippits later.
"I'm a loyal customer of two years, what are you going to do for me?"
"Why didn't anyone call me? I told them to write my name down!" (you did this and didnt get a raincheck....erm i dont think so)
"Are you the store manager? NO!? *rant rant rant*"
/endrant
We had our portable airconditioners on sale at the beginning of the heatwave. From 499 down to 399. So of course BOOM sold out within two days. We put up a sign saying we will raincheck the item. We end up with 9 pages of rainchecks with about 30 people a page.....
SC: Just doesnt get it...
Me: How did I get involved in this?
Lead: One of the bosses on the front end
AM: Assistent manager
Me: *walks up to Lead to tell him I'm back from break*
SC: Well when will you have them in stock?
Lead: We have some in stock but they are getting held for people with rainchecks.
SC: So how do I get one?
Lead: *to me* How many of those have we got E?
Me: Errr about 4 pallets worth but that doesnt even cover half the rainchecks.
SC: I was here when it was on sale and it was sold out!
Me: Yah....that's why we offered rainchecks.
SC: No one told me about this!!
Me: It was on the sign with the price on our display.
SC: Well how do I get an air conditioner then?
Me: To be honest you probably won't get one from us any time soon.
SC: I need to talk to a manager about this!
I go off to get the manager.
Me: Hey, AM, I have a guy out here that wants an air conditioner.
AM: He have a raincheck?
Me: Nope. I told him he probably wont get one for a long time from us since we are so backed up, but he wants to talk to a manager about it.
Am: *sigh* alright
I didnt hear the rest of the conversation but the AM described snippits later.
"I'm a loyal customer of two years, what are you going to do for me?"
"Why didn't anyone call me? I told them to write my name down!" (you did this and didnt get a raincheck....erm i dont think so)
"Are you the store manager? NO!? *rant rant rant*"
/endrant
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