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not a flea market!

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  • not a flea market!

    Where I work, the store brand tools generally come in three brands... Jobmate (crap), Mastercraft (decent) and Mastercraft Maximum (drool). Anyways, we had a big birthday sale on the Max 18V drill on the weekend... 69.99 regular 139.99, but they sold out on the first day (no rainchecks).

    So, on Sunday I'm putting away some retruns, and a guy asks me if we have the Max 18V thats on sale. I check the computer... we're out. So I go back and give him the news, and he asks if we have anything comparable. I show him the drills, look around for a sec, and point out a Jobmate 18V regular 54.99. He says he doesn't like the Jobmate ones because of a battery problem (like I said, they're crap), and looks at a Mastercraft 14.4V drill for 79.99.

    SC: "Why is this one 79.99 and the other one was 69.99. The other one is better."
    Me: "Because the other one was on sale."
    SC: "Well, can I get this one for 69.99."
    Me: "No, the price is 79.99."
    SC: "Yeah, but you're out of that other one."
    Me: "I can't change the price for you." (don't come on the last day of a sale on a good item and think it's still gonna be there, moron! And this is a store, not a f***ing flea market! Don't haggle with me!)
    SC: "Well, I just spent $1000 here, and it's only 10 bucks." (good for you...)
    Me: "I still can't change the price."
    SC: "What would you manager say."
    Me: "Probably the same thing. The price is the price."
    SC: "I wanna see your manager."
    Me: "But..." (hmmm... I have an excuse to hand this moron off to someone else) "Okay, I'll call him over."

    So I call a manager over to checkout 1, meet him there, and point him to the customer... when they meet, I grab my cart and run

    Stupid idiot...

    Then yesterday, someone comes along with a radiator that was on sale for half price on the weekend.

    SC2: "Can I have it for the sale price."
    Me: "One sec" I check to see if it's still on sale... nope... then call my supervisor, who says no. "No, we can't do a last sale price for the clearance sale."
    SC2: "Who were you talking to?"
    Me: "My supervisor."
    SC2: "Is she over there?"
    Me: "Yeah"
    SC2: "I'm gonna go talk to her then!" He leaves the radiator at my checkout and his wife pays for the rest of the crap. Radiator is still there when I get back from break.

    Damn, why can't customers learn that the price is the price, and this isn't a damn flea market!
    free from the evil clutches of crappy tire

  • #2
    That sounds like some of the people at the Strasburg train shop last weekend...

    A little background info for you all. I model Penn Central. PC has *always* been seen as railroading's "bastard child," mainly because it merged two "great" lines--the Pennsylvania RR and the New York Central, (and the New Haven after 1969) and failed after 8 years. As a result, it has very few fans. Because of that, PC stuff usually doesn't sell very well...and I sometimes get all the PC stuff to myself Strasburg is also home to a *major* museum of former Pennsy equipment. With that said...

    I'm in the hobby shop about 1/2 mile from the museum, just wasting some time, and some people were bitching about the prices on things. Several items had been marked down (Broadway Limited locomotives, many older freight cars, etc.), but not all items were. What was odd, is that equipment painted for some lines (PRR, NYC, etc) wasn't...yet stuff painted for others (Union Pacific, Penn Central, etc.) was. For example, a PRR-painted Bowser N8 caboose (an awesome kit!) would be priced at roughly $30, while the equivalent PC-painted one had been marked down to $15-16. That $30 price is what they all usually go for--you usually don't see them less than that.

    The problem started when people would see that, and then bitch because they were "getting ripped off." Uh, I don't think so! The slow-selling stock was marked down simply because it doesn't sell. Nobody is trying to rip you off here!

    Of course when I got to the register with my PC boxcars and caboose kits...I told the cashier I got a *hell* of a deal. He laughed, and said that people had been complaining about that all day.
    Aerodynamics are for people who can't build engines. --Enzo Ferrari

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    • #3
      Quoth IhateCrappyTire View Post
      Damn, why can't customers learn that the price is the price, and this isn't a damn flea market!
      Customers? Learn? Like, expand their base of knowledge, learn?

      The same people who push on the pull handle every day?

      Those customers?
      I have a map of the world. It's actual size.

      -- Steven Wright

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