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So, it's been a fun week schedule-wise anyway, but I still managed to get a few interesting stories.
Just a little background information: the law in my lovely little state is that stores cannot sell alcohol between the hours of 12:00 AM and 7:00 AM. My store has a cushion of fifteen minutes on either side, so we don't sell alcohol after 11:45 or before 7:45. By law, we also cannot sell alcohol on Sunday. This story takes place at around 4 AM, right in the middle of those non-alcohol-selling hours. On a Sunday.
A man walks up, dressed in what is quite clearly a police uniform. It even has "POLICE" written on the back in big, white letters. He holds up a bottle of wine and asks, "Hey, it's not reeaalllyy Sunday yet and it's after midnight. Is there any way you could sell this to me?"
I just stare at him blankly for a moment, before getting out an, "Umm... What?"
There is, thankfully a woman nearby who's a bit more experienced than me and recovers faster. She yells out, "We can't sell that to you! You know that!"
Thankfully, he did not press the issue, but seriously. You're an officer. You know the freaking law. And who in their right mind would knowingly break a law in the presence of a police officer?! I mean, if he hadn't been wearing a uniform, I might think it was a test or something, but honestly...
And, this isn't exactly a sucky customer, but it happened that same night. I had a lady bring up a bouquet of sunflowers and when I rang it up, the machine popped up, asking for her birthday, confused, I asked for her ID and she gave me her birthday. When I punched it in, I discovered the machine had mistakenly rung it up as wine! So, I think I can easily solve it by voiding the wine and getting someone to price the sunflowers or bring up another one, but no. Now that I ring it up again, it rings it up as sunflowers, so I have to call over a manager to void the "wine."
So, during the day shift, I guess we get a lot more of the happy customers, but the grumpy customers are much grumpier.
A lady comes up and buys a good amount of items, then asks for some cigarettes. I get them for her and ask for her ID.
She:
"No, you may not have my ID. Not when I'm about to turn (for her sake, I will not leave a number, we'll just say it was over 50 and leave it at that). That is an insult." She rattles off her birthday and glares at me.
Me:
"I'm...sorry?" I put in her birthday, startled by her reaction, "I've been trained to card everyone. I didn't mean it as an insult."
She: "First time I've been carded in years. It is an insult."
I just complete her order in silence, hesitantly wishing her a good day as she left. Thankfully, there was someone helping me bag who reassured me after she left, because, being a severe people pleaser, her anger really upset me.
I mean, I understand that after a certain age, you aren't required to card people, but the machine prompts me and I indiscriminately ask. Most people even take it as a compliment. (A couple even inform me that I made their day by asking!) I just think she reacted very badly to the situation.
And, speaking of IDs...
So, at our store, I've been informed that no matter how old someone looks, they have to have ID in order to buy alcohol.
So, a woman comes up with about ten to fifteen items, including a bottle of wine. When I ask for her license, she says that she doesn't have it and gives me her birthdate.
Me: I'm sorry, but I can't sell it to you unless I see your ID.
She: Well, I come in here a lot, is there any way you can get a manager?
Me: Sure. There's one right there.
So, I call a manager over and explain the situation.
He: I'm sorry, but unless you have your ID, we can't sell it to you. Anyone in here could be an agent and we could get in trouble for selling it to you.
She: Well, I'm a bartender and that's not actually how it works, but still... *huffily* I'll be back.
She leaves and doesn't come back. (Shocker, I know.) I wait for about an hour and then put her stuff into the go-back pile. However, the question I really wonder about, is how is she driving without a license? She does realize she could get in serious trouble if she's pulled over and found to be driving without a license, right? Oh, well...
Just a little background information: the law in my lovely little state is that stores cannot sell alcohol between the hours of 12:00 AM and 7:00 AM. My store has a cushion of fifteen minutes on either side, so we don't sell alcohol after 11:45 or before 7:45. By law, we also cannot sell alcohol on Sunday. This story takes place at around 4 AM, right in the middle of those non-alcohol-selling hours. On a Sunday.
A man walks up, dressed in what is quite clearly a police uniform. It even has "POLICE" written on the back in big, white letters. He holds up a bottle of wine and asks, "Hey, it's not reeaalllyy Sunday yet and it's after midnight. Is there any way you could sell this to me?"
I just stare at him blankly for a moment, before getting out an, "Umm... What?"
There is, thankfully a woman nearby who's a bit more experienced than me and recovers faster. She yells out, "We can't sell that to you! You know that!"
Thankfully, he did not press the issue, but seriously. You're an officer. You know the freaking law. And who in their right mind would knowingly break a law in the presence of a police officer?! I mean, if he hadn't been wearing a uniform, I might think it was a test or something, but honestly...
And, this isn't exactly a sucky customer, but it happened that same night. I had a lady bring up a bouquet of sunflowers and when I rang it up, the machine popped up, asking for her birthday, confused, I asked for her ID and she gave me her birthday. When I punched it in, I discovered the machine had mistakenly rung it up as wine! So, I think I can easily solve it by voiding the wine and getting someone to price the sunflowers or bring up another one, but no. Now that I ring it up again, it rings it up as sunflowers, so I have to call over a manager to void the "wine."
So, during the day shift, I guess we get a lot more of the happy customers, but the grumpy customers are much grumpier.
A lady comes up and buys a good amount of items, then asks for some cigarettes. I get them for her and ask for her ID.
She:
"No, you may not have my ID. Not when I'm about to turn (for her sake, I will not leave a number, we'll just say it was over 50 and leave it at that). That is an insult." She rattles off her birthday and glares at me.Me:
"I'm...sorry?" I put in her birthday, startled by her reaction, "I've been trained to card everyone. I didn't mean it as an insult."She: "First time I've been carded in years. It is an insult."
I just complete her order in silence, hesitantly wishing her a good day as she left. Thankfully, there was someone helping me bag who reassured me after she left, because, being a severe people pleaser, her anger really upset me.
I mean, I understand that after a certain age, you aren't required to card people, but the machine prompts me and I indiscriminately ask. Most people even take it as a compliment. (A couple even inform me that I made their day by asking!) I just think she reacted very badly to the situation.
And, speaking of IDs...
So, at our store, I've been informed that no matter how old someone looks, they have to have ID in order to buy alcohol.
So, a woman comes up with about ten to fifteen items, including a bottle of wine. When I ask for her license, she says that she doesn't have it and gives me her birthdate.
Me: I'm sorry, but I can't sell it to you unless I see your ID.
She: Well, I come in here a lot, is there any way you can get a manager?
Me: Sure. There's one right there.
So, I call a manager over and explain the situation.
He: I'm sorry, but unless you have your ID, we can't sell it to you. Anyone in here could be an agent and we could get in trouble for selling it to you.
She: Well, I'm a bartender and that's not actually how it works, but still... *huffily* I'll be back.
She leaves and doesn't come back. (Shocker, I know.) I wait for about an hour and then put her stuff into the go-back pile. However, the question I really wonder about, is how is she driving without a license? She does realize she could get in serious trouble if she's pulled over and found to be driving without a license, right? Oh, well...
Sorry, got a little carried away there ...
He only deducted points off for not looking behind me when backing up (which I did, he just didn't see me), and for touching the grass during my 3-point turn (oops 
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