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*sighs* Not quite four hours into my shift and I already have a list!
- What goes up, must get broken.
The elevator broke. Again. Second time in as many weeks. At least this time I didn't break down into a crying fit; this time I was mad. The guys from the fire department were the same ones that arrived last weekend and said that if they have to be called again they're going to send the city inspector out. I told them to go ahead, I just work here. They laughed. Semi-Yay, semi-boo because the inspector can shut down the hotel.
Preggers M and I both think that K should shut down the hotel for one week and take the time to fix EVERYTHING. Hell, I don't mind being out of work for a week; it's fine by me. It'll cost a lot but it would be worth it in the long run. The Main AC unit for the lobby is still broken. It is now 87 degrees in the lobby, only slightly cooler inside then outside.
Some guy was so pissed off about the elevator being stuck, he got all up in one of the fire guy's face, screaming at him and cursing. They were just waiting for the guy to touch him so they could arrest him since it's a felony to touch a fireman (so they tell me, I wouldn't know and had patted the big guy's belly seconds before being told).
Only one person cursed at me and Preggers M. I got mad and told him that I know he was upset, but if he couldn't speak to me in a civil manner I would kick him out. He tucked his tail between his legs and backed down.
By the time my boss got here, the fire guys were gone and the technicion for the elevator was half done. Gee, talk about swift. He spoke to a few people and disappeared again. I'm not sure were he is now.
- I want my MTV.
The cable connect in one of my rooms is broken too. We thought it was a TV problem and swapped out the television. Nope, the new TV doesn't work either. So I checked the cable room and discover that not only is that room not getting any cable at all, but we're missing a bunch of channels. A technision will be out Monday morning.
- Wrong number.
So I answer the phone with what sounds like cantonese spilling out of the phone line. I told the caller that I didn't speak chinese. Another minute of babling and the caller asks if I speak german? "Spreken ze Douch, Nine. I'm sorry." In broken english, he replies with a phone number. I tell him it's the wrong number and recite mine back. He laughs, thanks me and hangs up. Nice guy.
- Cleaning up the mess.
My boss was irritated after talking to someone in the group and went through the front desk telling me and preggers M that it was messy (no it wasn't) and rambling on and on about nothing. So I spent an hour and a half taking signs and messages down and storing everything in a notebook marked "Various Services." This incudes the elevator company's number, car services, the number for coca-cola (to refill our machines), nearby hotel numbers and now a Do Not Rent List. My desk is a bit cleaner now but I still have a ways to go before it's perfect (to me). Very soon I'll be adding discount website policies (like Priceline and Expedia) because people keep bitching about how "I book a room for two! Why does it cost extra to get a room with two beds?!"
I also have a picture of a fake travelers Cheque that was passed around to all the neighboring hotels. Nifty shit.
Tomorrow I might add a list of local pizza and sandwich shops that deliver (quiznos now delivers).
- What goes up, must get broken.
The elevator broke. Again. Second time in as many weeks. At least this time I didn't break down into a crying fit; this time I was mad. The guys from the fire department were the same ones that arrived last weekend and said that if they have to be called again they're going to send the city inspector out. I told them to go ahead, I just work here. They laughed. Semi-Yay, semi-boo because the inspector can shut down the hotel.
Preggers M and I both think that K should shut down the hotel for one week and take the time to fix EVERYTHING. Hell, I don't mind being out of work for a week; it's fine by me. It'll cost a lot but it would be worth it in the long run. The Main AC unit for the lobby is still broken. It is now 87 degrees in the lobby, only slightly cooler inside then outside.
Some guy was so pissed off about the elevator being stuck, he got all up in one of the fire guy's face, screaming at him and cursing. They were just waiting for the guy to touch him so they could arrest him since it's a felony to touch a fireman (so they tell me, I wouldn't know and had patted the big guy's belly seconds before being told).
Only one person cursed at me and Preggers M. I got mad and told him that I know he was upset, but if he couldn't speak to me in a civil manner I would kick him out. He tucked his tail between his legs and backed down.
By the time my boss got here, the fire guys were gone and the technicion for the elevator was half done. Gee, talk about swift. He spoke to a few people and disappeared again. I'm not sure were he is now.
- I want my MTV.
The cable connect in one of my rooms is broken too. We thought it was a TV problem and swapped out the television. Nope, the new TV doesn't work either. So I checked the cable room and discover that not only is that room not getting any cable at all, but we're missing a bunch of channels. A technision will be out Monday morning.
- Wrong number.
So I answer the phone with what sounds like cantonese spilling out of the phone line. I told the caller that I didn't speak chinese. Another minute of babling and the caller asks if I speak german? "Spreken ze Douch, Nine. I'm sorry." In broken english, he replies with a phone number. I tell him it's the wrong number and recite mine back. He laughs, thanks me and hangs up. Nice guy.
- Cleaning up the mess.
My boss was irritated after talking to someone in the group and went through the front desk telling me and preggers M that it was messy (no it wasn't) and rambling on and on about nothing. So I spent an hour and a half taking signs and messages down and storing everything in a notebook marked "Various Services." This incudes the elevator company's number, car services, the number for coca-cola (to refill our machines), nearby hotel numbers and now a Do Not Rent List. My desk is a bit cleaner now but I still have a ways to go before it's perfect (to me). Very soon I'll be adding discount website policies (like Priceline and Expedia) because people keep bitching about how "I book a room for two! Why does it cost extra to get a room with two beds?!"
I also have a picture of a fake travelers Cheque that was passed around to all the neighboring hotels. Nifty shit.
Tomorrow I might add a list of local pizza and sandwich shops that deliver (quiznos now delivers).
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