Its not a freaking fax number! + other tales!

[TealJellyfish]

Ongoing frustration and hatred for my work place today! So I thought I would post and share some of the ranty-goodness!

FAXES
This is an ongoing saga! Every couple of days I answer the phone and I get the fax machine noise.. which anyone who wears a headset knows hurts like hell!

Lately it is coming from One of our offices. I have called them 4 times in the last 2 weeks to tell them that they are faxing to the wrong number... their excuse.. they didn't know.. or they don't want to spend money and they want to fax it to the free call number... umm yeah problem... I AM NOT A FAX MACHINE! *tears out hair*

Is there someone else I can ask

No you can't ask someone else.. why? because no one else is here? Am I sure? YES I AM FREAKING SURE! Completely sure! Can you talk to a manager? NO YOU CAN"T THEY AREN"T HERE! You want to talk to my Manager? My manager has nothing to do with this dept...im covering.. so even if she was here she wouldnt be able to help.. No the customer service manager isnt here either... no the technology manager isnt here... yes I am sure... Have a good day! No I wont go procreate with myself but thanks anyways!

Wrong Numbers

Me: Hi <My Company> Customer Service This is Lexi
SC: Is this <NOT Your Company which you plainly stated in your greeting>?
Me: No its not... Sorry
SC: Are you sure?
Me: Yes, Sorry...
SC: Can you look up the number for <Not Your Company>?
Me: No Im sorry..
SC: WELL F**K You then...

... Yes yes indeed f**k ME...

Random Abuse at 4.49pm

Me: Welcome to <My Company> Customer Service this is Lexi
SC: <abuse and suggestions to procreate with cattle, my relatives and various types of fruit>
Me: *hangs up*

Me: Welcome to <My Company> Customer Service this is Lexi
SC: <More abuse, suggestions to kill myself and to procreate with farm animals and to once again have sexual relations with my family>
Me: *hangs up>

Me: Welcome to <My Company> Customer Service this is Lexi
SC: WHY YOU DO KEEP F**CKING HANGING UP ON ME
Me: Because you keep swearing at me
SC: <Again abuse and creative suggestions i have no interest in>
Me: *hangs up*

This repeated for about 45 minutes!

Google It!

Me: Welcome to <My Company> Customer Service this is Lexi
SC: Do you have the number for <Rival Company>?
Me: No Im sorry...
SC: Can you look it up for me?
ME: No I can't
SC: Well that sucks! Your in front of a computer! Just google it!
Me: Im sorry sir I cant do that!
SC: Well thats bad customer service!
Me: ....
SC: F**K YOU C**T
Me: *hangs up*


This is what i get COVERING the phones for my old boss for an hour and a half everyday on top of my new job! I'm about to insane!

[Kiarna]

Ok this is what I think......

One do you transfer the faxes to your fax machine.....we cna do this here but thats because of our ongoing phone issue (this will be a post)
And douche bag learn the freaking fax number!!

And the dude with the abuse.....if that was a prank call (which it could have been trying to be cept it went on WAY too long!!) Learn to get a life and GAH!

I feel you pain sweetie!! Just remember I have cookies and baileys or salt n vinegar chips and baileys.....either way Wooo Hooo.......and if you want to go postal please call me I'll try to get there to watch the fun!!

Is it sad I'm frustrated at your work?

[TealJellyfish]

Ok this is what I think......

One do you transfer the faxes to your fax machine.....we cna do this here but thats because of our ongoing phone issue (this will be a post)
And douche bag learn the freaking fax number!!

And the dude with the abuse.....if that was a prank call (which it could have been trying to be cept it went on WAY too long!!) Learn to get a life and GAH!

I feel you pain sweetie!! Just remember I have cookies and baileys or salt n vinegar chips and baileys.....either way Wooo Hooo.......and if you want to go postal please call me I'll try to get there to watch the fun!!

Is it sad I'm frustrated at your work?

Actually I haven't tried transferring calls to the fax machine, I might be possible... but that would mean they would keep doing it and the pain of the sound would continue!!!!


And no its not sad cause you listen to me bitch all day via IM!

[Kiarna]

I was just curious......cause that's what we have to do atm, thank god I don't wear bloody headsets.

And yes the bitching but hey.....gives me something to do!!

[Yfandes]

Can you tell the number the fax is coming from in your office? Can you transfer it back to them?

[jedimaster91]

^ Now THAT would be awesome!

[mharbourgirl]

If you have call display and you can see the number that is faxing your voice line, do what I have done for years now.

Type up a sheet in the largest font that will fit on a page, make it say '(insert your phone number here) IS NOT A FAX MACHINE!!!. Fax it back to the number that is trying to fax you. Do it over and over again until they either stop or call you direct to get the correct fax number.

I have had a lot of success and not a few whiny people as a result of this practice.

[MyEccentricHell]

MR SNIPPY WAS HERE

Your job sounds almost exactly like mine, I feel your pain.

[Sparky]

Several people have suggested transferring the fax calls to your fax machine. I usually do this.

But in your case, I'd suggest you transfer the calls to the person who "didn't know" your number was not a fax number after you telling then 4 times in the last 2 weeks. Maybe they'll get the message.