Machines for printing pre-pay phone credit vouchers don't come from the phone companies themselves (or you'd need a different machine for each company) but from a third party. The company that provided machines to most convenience store sin Australia went broke 3-4 months ago. Consequently, most convenience stores can't print phone credit vouchers. The other company that provides these machines has a long waiting list. All this means that we haven't been able to print any mobile phone credit vouchers and won't be able to for at least another month.
SC: "I want a $50 Optus voucher."
Me: "We can't print any vouchers because the company that provided this machine (points at machine) went broke."
SC: "That's stupid. I bought one here yesterday."
Me: "You must be mistaken sir, we haven't been able to do any for months."
SC: "I tell you I bought one yesterday! Give me the voucher."
(more arguing, eventually he leaves without the voucher that's impossible to print)
but to make it worse:
next SC: "That was funny! Can I please have a $50 Optus voucher?"
Obviously she wasn't paying as much attention as she thought she was.
SC: "I want a $50 Optus voucher."
Me: "We can't print any vouchers because the company that provided this machine (points at machine) went broke."
SC: "That's stupid. I bought one here yesterday."
Me: "You must be mistaken sir, we haven't been able to do any for months."
SC: "I tell you I bought one yesterday! Give me the voucher."
(more arguing, eventually he leaves without the voucher that's impossible to print)
but to make it worse:
next SC: "That was funny! Can I please have a $50 Optus voucher?"
Obviously she wasn't paying as much attention as she thought she was.
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