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Does it irk you when customers call you by your first name?

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  • Does it irk you when customers call you by your first name?

    It's a bit of a pet peeve of mine. It doesn't elevate a customer to "sucky" status, not by a longshot, because they honestly are trying to be polite.

    But I'm not your friend; I'm not your family. Don't "Hi, what's up, Bill" me like you've known me for 5 years. Don't "Thanks, Bill" me either, a simple "Thanks" is sufficient.

  • #2
    It's a little annoying, but I know theyr'e just trying to be friendly.

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    • #3
      It does. I don't get upset about it, it's just really aggravating.

      Because you have to do that "wait, do I actually know this person...or is it that they just know how to read?" thing.
      you are = you're. not "your".

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      • #4
        Yeah, that always bothered me (as a customer).

        Even when waitresses tell me their name, I never want to use it. It just seems impolite somehow.

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        • #5
          It just kinda freaks me out a little, lol. I sometimes forget that I'm wearing a nametag.

          I also have prosopagnosia (face-blindness), and, like simplyanother mentioned, often can't remember if I've met them or not.

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          • #6
            At my job you get brownie points for using the "guests" name. I hate it and I refuse to do it. I despise it when anybody I don't know uses my name also. I'm weird about it but I won't call them their name because I am a stranger and to me it just doesn't seem right.

            I get marked down for it but honestly I don't care because that shouldn't be a requirement. It's supposed to make the "guest" (we can't call them customers anymore) feel at home or something but to me that would have the oposite effect but then again I am extremely anti-social and maybe some people like that.

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            • #7
              Despise it. Both ways. Don't presume to call me by my name when I'm on the job or if you're *on* the job and I'm you're customer.

              It just strikes me as impolite.

              I am also not your friend, buddy, pal, bro, boss or champ. Please don't refer to me as such. I'm being nice enough to not refer to you as fuck trout, fuck wit, fuck trumpet, fuck turnip, fuck stick, fuck muffin, fuck pop, fuck hose, fuck hydrant or the very event horizon of all that is fucking wrong with humanity. <cough>

              So please return my courtesy. >.>

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              • #8
                I don't mind people using my name... but I don't really like it either... the one thing I hated at the call center was we had to ask the caller their name when they called in and use it... I always figured that if they want me to be calling them by name they will give me their name of their own free will... otherwise wait until I absolutely need their name before forcing it out of them (though I do admit it would be helpful at the hotel to give me time to bring up the guest profile before starting their reservation... that is something I so wish we had in the call center).
                If you wish to find meaning, listen to the music not the song

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                • #9
                  Quoth smileyeagle1021 View Post
                  I don't mind people using my name... but I don't really like it either

                  Thats how I feel.
                  Under The Moon Paranormal Research
                  San Joaquin Valley Paranormal Research

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                  • #10
                    Me no like. It catches me off guard because I then start wondering if I'm supposed to know the name of the person calling me by my name.

                    If you ask me, the company deserves a Certificate of Redundancy Certificate for making me wear a nametag along with my company-issued polo shirt with the company name on the sleeve. Plus I figure it's to give SCs a name to go with the face they're going to complain about.
                    Knowledge is power. Power corrupts. Study hard. Be evil.

                    "I never said I wasn't a horrible person."--Me, almost daily

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                    • #11
                      Forgot to quote this one in the last post


                      Quoth Gravekeeper View Post

                      I am also not your friend, buddy, pal, bro, boss or champ. Please don't refer to me as such. I'm being nice enough to not refer to you as fuck trout, fuck wit, fuck trumpet, fuck turnip, fuck stick, fuck muffin, fuck pop, fuck hose, fuck hydrant or the very event horizon of all that is fucking wrong with humanity. <cough>

                      So please return my courtesy. >.>

                      Well said. I feel the same on that. If you do not know me, you do not have the right to call me any of those
                      Under The Moon Paranormal Research
                      San Joaquin Valley Paranormal Research

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                      • #12
                        See, now I feel kinda bad. My dad is the coolest guy in the world, and he always makes an effort to remember the waiter or waitress or customer service rep or whoever's name. He feels it's really impolite NOT to; it's common courtesy in Venezuela, for example (where I'm from). There, everyone wants to treat everyone else like family. So yeah.

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                        • #13
                          It depends. If I'm wearing a name-tag, I kinda expect it, and will ask their name. Things often get friendlier from then on in.

                          If I'm not wearing a name-tag, I get creeped out. How did they know?

                          The one I really hate is if I don't LIKE them and they use my name. I hate when people who I dislike use my name.
                          Deepak Chopra says, "Fear deprives people of choice. Fear shrinks the world into isolated, defensive enclaves. Fear spirals out of control. Fear makes everyday life seem clouded over with danger.

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                          • #14
                            I hate it. Especially since most people that do it to me at my current job are being sucky about it, as in using it repeatedly. I didn't actually mind it when regulars used it at my last job though.

                            It also bugs me because people can't seem to read, I don't know what it is about my name that makes people call me 4 or 5 different ones before they get it right...the sad thing is, I have to wear my gaming tag which has my first name and a picture of me (ick!) and I have a nametag, talk about redundant.
                            “Bad taste creates many more millionaires than good taste.”

                            -Charles Bukowski

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                            • #15
                              Yep. In all cases too.
                              The Grand Galactic Inquisitor hears all and sees all.

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