guest: we ordered a wine and cheese basket but it has cheddar cheese and we asked for monterey jack
Me: well I can have someone bring you some tommorow
Guest: why not tonight?
Me: because I dont have anyone to deliver it and the store is closed
Guest: and you're telling me there is not another store open ?
Me: the nearest store that is open is 11 miles from here
Guest: so go get me my cheese....I mean I shouldnt be made to do without because you're incompetent
Me: I cant do that
Guest: you cant drive 11 miles? are you crippled?
Me: no, but I cant leave here to get you cheese
Guest: you listen to me, I have been driving 12 hours and I want some crackers and cheese. I dont like cheddar, I want the cheese I ordered and I want it tonight
Me: I am sorry ma'am
Guest: well sorry isnt going to get my cheese here any sooner
Me: well ma'am, I cant get it for you tonight
Guest: well you better have your manager call me first thing tommorow. I am not happy and my husband is not going to be happy (I wouldnt imagine he is very happy anyway since he is married to you)
Then she screams something into the phone and was so loud and irrational I couldnt tell what she said but she almost busted my eardrums
Me: well I can have someone bring you some tommorow
Guest: why not tonight?
Me: because I dont have anyone to deliver it and the store is closed
Guest: and you're telling me there is not another store open ?
Me: the nearest store that is open is 11 miles from here
Guest: so go get me my cheese....I mean I shouldnt be made to do without because you're incompetent
Me: I cant do that
Guest: you cant drive 11 miles? are you crippled?
Me: no, but I cant leave here to get you cheese
Guest: you listen to me, I have been driving 12 hours and I want some crackers and cheese. I dont like cheddar, I want the cheese I ordered and I want it tonight
Me: I am sorry ma'am
Guest: well sorry isnt going to get my cheese here any sooner
Me: well ma'am, I cant get it for you tonight
Guest: well you better have your manager call me first thing tommorow. I am not happy and my husband is not going to be happy (I wouldnt imagine he is very happy anyway since he is married to you)
Then she screams something into the phone and was so loud and irrational I couldnt tell what she said but she almost busted my eardrums
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