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I'm answering the Reference Phones
Patron one: P1
Patron two: P2
etc
P1: Do you have "Even Centers have Souls"
Me: Centers? C-e-n-t-e-r-s? (I'm wondering is this a basketball player bio?)
P1: No Centers. S-i-n-n-e-r-s.
Me: OK. *looking it up* Yes we do.
P1: Ok, do you have "Happy Hoodwife"?
Me: Hoodwife? H-o-o-d-w-i-f-e?"
P1: no, H-o-o-d-w-i-v-e-s
Me: ok *checks* we have it on order,
P1: do you have looking for love? by so-and-so?
Me: *looks for the title, can't find it, looks by author, finds it as "lookin' for luv'"*
ok, the title is really lookin' for luv. we do have it.
p1: ok.
she proceeds to put the books on hold.
P2: I'm calling for the girl and boyscouts. (note: sounds like "girl and boyscouts")
Me: I'm sorry, your calling for who?
P2: excuse me?
Me: I'm sorry, your calling for who?
P2: I'm calling for the phone number for the Harvey branch (note, she is slowly ennunciating every word).
Me: ok, it's....
Patron one: P1
Patron two: P2
etc
P1: Do you have "Even Centers have Souls"
Me: Centers? C-e-n-t-e-r-s? (I'm wondering is this a basketball player bio?)
P1: No Centers. S-i-n-n-e-r-s.
Me: OK. *looking it up* Yes we do.
P1: Ok, do you have "Happy Hoodwife"?
Me: Hoodwife? H-o-o-d-w-i-f-e?"
P1: no, H-o-o-d-w-i-v-e-s
Me: ok *checks* we have it on order,
P1: do you have looking for love? by so-and-so?
Me: *looks for the title, can't find it, looks by author, finds it as "lookin' for luv'"*
ok, the title is really lookin' for luv. we do have it.
p1: ok.
she proceeds to put the books on hold.
P2: I'm calling for the girl and boyscouts. (note: sounds like "girl and boyscouts")
Me: I'm sorry, your calling for who?
P2: excuse me?
Me: I'm sorry, your calling for who?
P2: I'm calling for the phone number for the Harvey branch (note, she is slowly ennunciating every word).
Me: ok, it's....