Where I work, we periodically hold seminars. To minimize administrative work the night of the seminar, there is a discount for people that purchase their tickets in advance. This results in 90+% of the tickets being sold before we even open the doors and makes everything run faster for everyone. Well...everyone except the people who actually pay at the door...
SC: I'd like a ticket please.
Me: Sure, that'll be $20.
SC: But I'm pre-registered!
Me: Okay, what's your confirmation number?
SC: ...
Me: That WILL be $20.
SC: I'd like a ticket please.
Me: Sure, that'll be $20.
SC: Would it be possible to give me the pre-registration price?
Me: No, the pre-registration price is only for people who pre-register.
SC: The pre-registration price is $10. Could I pay $20 and get a $10 gift card?
Me: No. No, you couldn't.
SC: I'd like a ticket please.
Me: Sure, that'll be $20.
SC: I really think you should give me the pre-registration price.
Me: [One eyebrow raises]
SC: I WANTED to be pre-registered!
Some of the people that actually do pre-register aren't much better.
SC: I'm trying to pre-register on your website and it's not working! Completely broken!
Me: [Knowing full well there's nothing wrong with the website] Well, I'm sorry to hear that, but I can definitely take your registration over the phone. All I need is a credit card number.
SC: I don't have a credit card. I cut it up. That was the only way I could think of never to use it again.
Me: ...
SC: Can't I just pre-register and not pay?
Me: No. No, you can't.
SC: I'd like to pre-register please.
Me: Okay, I just need a credit card number.
SC: Can I pay after the event is over?
Me: ??! ...er, no. No, you can't.
SC: So I have to pay before the event starts?
Me: Yes. Yes, you do.
SC: Well, I've never heard of such a thing!
SC: I'd like to pre-register please.
Me: Okay, I just need a credit card number.
SC: Can I pay at the door?
Me: Sure, but it's cheaper if you pay in advance.
SC: Okay, thank you. [hangs up.]
[phone rings 2 sec later]
SC: I'd like to pre-register please.
Me: Okay, I just need a credit card number.
SC: Can I pay at the door?
Me: Sure, but it's cheaper if you pay in advance.
SC: Okay, thank you. [hangs up.]
[phone rings 2 sec later]
SC: I'd like to pre-register please.
Me: Okay, I just need a credit card number.
SC: Can I pay at the door?
Me: Lady, I am the only one here today. I am going to keep telling you the same thing.
SC: I'd like a ticket please.
Me: Sure, that'll be $20.
SC: But I'm pre-registered!
Me: Okay, what's your confirmation number?
SC: ...
Me: That WILL be $20.
SC: I'd like a ticket please.
Me: Sure, that'll be $20.
SC: Would it be possible to give me the pre-registration price?
Me: No, the pre-registration price is only for people who pre-register.
SC: The pre-registration price is $10. Could I pay $20 and get a $10 gift card?
Me: No. No, you couldn't.
SC: I'd like a ticket please.
Me: Sure, that'll be $20.
SC: I really think you should give me the pre-registration price.
Me: [One eyebrow raises]
SC: I WANTED to be pre-registered!
Some of the people that actually do pre-register aren't much better.
SC: I'm trying to pre-register on your website and it's not working! Completely broken!
Me: [Knowing full well there's nothing wrong with the website] Well, I'm sorry to hear that, but I can definitely take your registration over the phone. All I need is a credit card number.
SC: I don't have a credit card. I cut it up. That was the only way I could think of never to use it again.
Me: ...
SC: Can't I just pre-register and not pay?
Me: No. No, you can't.
SC: I'd like to pre-register please.
Me: Okay, I just need a credit card number.
SC: Can I pay after the event is over?
Me: ??! ...er, no. No, you can't.
SC: So I have to pay before the event starts?
Me: Yes. Yes, you do.
SC: Well, I've never heard of such a thing!
SC: I'd like to pre-register please.
Me: Okay, I just need a credit card number.
SC: Can I pay at the door?
Me: Sure, but it's cheaper if you pay in advance.
SC: Okay, thank you. [hangs up.]
[phone rings 2 sec later]
SC: I'd like to pre-register please.
Me: Okay, I just need a credit card number.
SC: Can I pay at the door?
Me: Sure, but it's cheaper if you pay in advance.
SC: Okay, thank you. [hangs up.]
[phone rings 2 sec later]
SC: I'd like to pre-register please.
Me: Okay, I just need a credit card number.
SC: Can I pay at the door?
Me: Lady, I am the only one here today. I am going to keep telling you the same thing.
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