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He may have a legitimate beef here. Does the radio ad state that only certain chemical items are half off or cheaper by the case?
And does it do so slowly enough that people can understand, or is it spoken asfastaspossible so that you don't understand?
The customer definitely was a twit about it, but if the ad is unclear or leaves out important information, there's only going to be more SCs where that one came from.
As a matter of fact, it doesn't go into specifics, just says All Chemicals are half off. Which means unless they pick up a flyer in the store to see what's actually on sale, they're going to assume it's everything. Then, when either myself or one of my managers inform them otherwise, they get pissy.
Maybe it's time to invest in some full body armor....
If there is a chance that that person is Neopolitan or Sicilian then that gesture is the equivalent of giving someone the middle finger.
Biting the heel or open palm is a threat of vendetta.
Yeah, but he doesn't have to be a d-ck about it. In his position, I might have been a bit grumpy and told the employee that I thought it sucked that their ad wasn't more specific, but I wouldn't have demanded they give me the price I wanted nor would I have bit my thumb at them! Sheesh. It's like he's 12 or something.
Edit: Not that that means the store isn't responsible for their confusing ad..
As a matter of fact, it doesn't go into specifics, just says All Chemicals are half off. Which means unless they pick up a flyer in the store to see what's actually on sale, they're going to assume it's everything. Then, when either myself or one of my managers inform them otherwise, they get pissy.
Maybe it's time to invest in some full body armor....
That wouldn't be a bad idea.
Also, your marketing people who put this ad out need a good
Knowledge is power. Power corrupts. Study hard. Be evil.
"I never said I wasn't a horrible person."--Me, almost daily
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