Today I returned to work after my 2 days off. 3 of our 4 systems were showing signs of crashing and the chemistry on our film processor screamed a warning that said not to process film unless the customer really, really wants all pink pictures. That being said I called in the 2 issues that had not already been addressed and put up the "We are unable to process film at this time. Please us the send out service for your photo processing needs - this includes digital orders"
We have to remain open so people can pick up film orders and so we can help them on the instant printers and such.
Not a single person read the sign.
Every time someone came to the counter with film I had to explain to them we did not have service. That the issues were being looked at but there was no set time to be up and running and they had a choice of using the 3 day service or trying another lab.
They would try and leave it with me for "whenever you get back up" I would explain once we were down for 2 weeks. Better yet they would argue with me about "I want one hour I don;t see why that is so hard."
Look
Next door to me is a Walgreens, one block over a CVS pharmacy with a one hour lab, one blook behind me, a Target, across the street another generic lab. If we were the only lab in town I could see it. but we aren't so if one hour is so important walk 5 minutes and you are at another lab!
I am not killing them by not doing their film there are Photo Labs EVERYWHERE.
I got called a c*nt, a b*itch, told to f*ck myself.
Seriously? and every time they told me they would NEVER shop here again I asked for it in writing because these people are the same ones who try and scam their pictures for free.
We have to remain open so people can pick up film orders and so we can help them on the instant printers and such.
Not a single person read the sign.
Every time someone came to the counter with film I had to explain to them we did not have service. That the issues were being looked at but there was no set time to be up and running and they had a choice of using the 3 day service or trying another lab.
They would try and leave it with me for "whenever you get back up" I would explain once we were down for 2 weeks. Better yet they would argue with me about "I want one hour I don;t see why that is so hard."
Look
Next door to me is a Walgreens, one block over a CVS pharmacy with a one hour lab, one blook behind me, a Target, across the street another generic lab. If we were the only lab in town I could see it. but we aren't so if one hour is so important walk 5 minutes and you are at another lab!
I am not killing them by not doing their film there are Photo Labs EVERYWHERE.
I got called a c*nt, a b*itch, told to f*ck myself.
Seriously? and every time they told me they would NEVER shop here again I asked for it in writing because these people are the same ones who try and scam their pictures for free.
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