Recently one of my co-workers called a group of customers "all the old people". my boss overheard this, and corrected him saying "Don't refer to my customers an old people, they are senior customers" I'm not allowed to call customers "old people" just "senior citizens". How politically correct can you get?
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Managers and political correctness.
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That's not so bad. You could abbreviate senior customer and get away with calling your more annoying older customers SCs.
But seriously, referring to older customers as "all the old people," especially in their hearing while in a business setting, isn't a good idea. Sometimes it's not a matter of political correctness, it's a matter of good manners.
That said, I think your manager's suggested phrase "senior customer" is a bit over the top. If you have to refer to the customer's age group in a business setting (and most of the time you don't), try "senior citizen," or just "senior."Last edited by Dips; 09-29-2006, 08:38 PM.The best karma is letting a jerk bash himself senseless on the wall of your polite indifference.
The stupid is strong with this one.
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Me too. I'd use 'elderly lady' or something myself.
On the topic of PCness on one of the chat room RPG style games I play on, I got a lecture for mentioning the Royal Canadian Air Farce on public channel - because some one may be offended! Oy.
I know who complained to, and they aint canadian and they're jerks as well.
I left the game soon after. I'f I'm not allowed to mention my favorite television shows its too much for me.Do radioactive cats have 18 half-lives?
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Nah, he knew what it was, cause I mentioned it when talking about it on channel. But apparently each tiem I mention it I MUST say "This is a TV show and not intended to insult any stupid idiots who aren't canadians who may be offended anyways cause they're anal' or something like that.Do radioactive cats have 18 half-lives?
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Quoth Horsetuna View PostMe too. I'd use 'elderly lady' or something myself.
On the topic of PCness on one of the chat room RPG style games I play on, I got a lecture for mentioning the Royal Canadian Air Farce on public channel - because some one may be offended! Oy.
I know who complained to, and they aint canadian and they're jerks as well.
I left the game soon after. I'f I'm not allowed to mention my favorite television shows its too much for me.
Well, besides Jann ArdenLast edited by Worker-Intellectual; 09-30-2006, 05:17 AM.free from the evil clutches of crappy tire
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Quoth One-Fang View PostThe phrase 'old people' is quite derogatory, and I'm not surprised it was called on.
Heck, I am a short guy. I may not like it when someone refers to me as "that short dude"--but I wouldn't take it as derogatory. I am also of Jewish ancestry. It might not be the most sensitive thing for someone to frefer to me as "that Jewish guy"--but again, I would not take it as derogatory. Of course, if someone was talking about me and said "that pipsqueak kike over there"--THAT would be derogatory!
If the "old people" phrase was said out of earshot of the people in question, I don't even think it is all that insensitive. The coworker was identifying the group of customers in a quick fashion that made them easily identifiable to the listener. Of course, if it was said so they COULD hear it, that is another story....but if it is just the manager having a tizzy, well it is time said manager loosened his panties a tad.
"The Customer Is Always Right...But The Bartender Decides Who Is Still A Customer."
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I have yet to get spoken to when referring to one of the best days of the week as "Old Folks' Day" or "Escape from the old folks home day".Unseen but seeing
oh dear, now they're masquerading as sane-KiaKat
There isn't enough interpretive dance in the workplace these days-Irv
3rd shift needs love, too
RIP, mo bhrionglóid
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Quoth One-Fang View PostI agree. Even "older people" rather than "old people" would be better. The phrase 'old people' is quite derogatory, and I'm not surprised it was called on.Proud to be a Walmart virgin.
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Since getting radios, we are only allowed to describe customers by clothing and gender, not by ethnicity "to avoid any possible lawsuits." I can understand this since I don't want anybody to feel singled out or targeted if i say "the [insert ethnicity] guy coming your way" over the radio and the customer can't hear a response.
But I like to imagine the carried away scenarios like...
Maybe eventually we won't be allowed to describe clothing. Pants/skirt? No! Those cover LEGS and GENITALIA !!
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