From the battery store days.
Fella walks in looking for a battery for his cordless phone.
I steer him to the cordless phone battery section, he finds his battery. It's $10.99.
Fella freaks.
"That's just ridiculous! I'm not paying that much!"
I put the battery back on the peg. And tell him that's price.
He them asks me how much the individual cells are in the battery (we stocked them to build custom battery packs).
I looked them up, and the were about a buck apiece.
"WELL! That's more like it! I'll take those!"
"All right, then, will there be anything else?"
"WELL! Aren't you going to put them together for me?"
"We already have them pre-assembled, sir, remember?"
"WELL! Those are too expensive! My buddy, who owns an electronics store, always does that for FREE!" and then he looked at me with an expectant look, as though the crushing LOGIC of his position would overwhelm me.
"I'm not your buddy sir. I don't work for free.
"WELL! My BUDDY, who owns an electronics store, is always giving me free stuff! Why won't you cut ME the same deal?"
"Because my boss would be very unhappy with me. Look, you've got a guy that gives you free stuff, and that's great. It doesn't mean that every other retailer in the world is going to give you the same deal."
"But I don't want to drive to Rochester!"
"And I don't work for free. Was there anything else?"
"WELL! You don't treat customers well. I'll just see what my buddy, who owns an electronics store, has to say about that!" And again with the expectant look.
"Let me know what he has to say. You have yourself a great evening now."
And the friend of Buddy, who owns an electronics store, left, defeated.
Fella walks in looking for a battery for his cordless phone.
I steer him to the cordless phone battery section, he finds his battery. It's $10.99.
Fella freaks.
"That's just ridiculous! I'm not paying that much!"
I put the battery back on the peg. And tell him that's price.
He them asks me how much the individual cells are in the battery (we stocked them to build custom battery packs).
I looked them up, and the were about a buck apiece.
"WELL! That's more like it! I'll take those!"
"All right, then, will there be anything else?"
"WELL! Aren't you going to put them together for me?"
"We already have them pre-assembled, sir, remember?"
"WELL! Those are too expensive! My buddy, who owns an electronics store, always does that for FREE!" and then he looked at me with an expectant look, as though the crushing LOGIC of his position would overwhelm me.
"I'm not your buddy sir. I don't work for free.
"WELL! My BUDDY, who owns an electronics store, is always giving me free stuff! Why won't you cut ME the same deal?"
"Because my boss would be very unhappy with me. Look, you've got a guy that gives you free stuff, and that's great. It doesn't mean that every other retailer in the world is going to give you the same deal."
"But I don't want to drive to Rochester!"
"And I don't work for free. Was there anything else?"
"WELL! You don't treat customers well. I'll just see what my buddy, who owns an electronics store, has to say about that!" And again with the expectant look.
"Let me know what he has to say. You have yourself a great evening now."
And the friend of Buddy, who owns an electronics store, left, defeated.
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