diet coke return

[Irving Patrick Freleigh]

I agree it was a bit over the top for the OP to yell at the customer like that. But I'll chalk it up to a lapse in judgment brought on by illness and fatigue.

[Big-box-retail-blues]

The fees for using a debit card are substantially less than those for using a credit card. The fees the store has to pay.

[candyshopgirl]

I agree that returning the bottle was annoying, inconvenient and pretty obnoxious. Also, based on the post, it sounds like processing credit cards is quite the hassle at that store.

But was it necessary to behave so rudely? It sounded like anger was there from the onset and the OP was angry at the customer for being...well, a customer. A firm but civil response would have been appropriate. Lashing out at someone who was otherwise polite and (possibly) ignorant just doesn't seem right

NO I was nice with a big fake smile until I was doing the return and he said

What is taking so long,do you even know what you are doing?That set me off.
No one but No one questions me if I know how to do my job.Half of these morons couldn't do everything we do as cashiers.I know a lot of people come in and are unable to count change. I went upstairs and told the other shops about him.Just incase he tries the crap there.

[Dreamstalker]

Sorry Dreamstalker. I'm one of those people who use a card (generally my debit card) for small purchases. It's because I find I buy less with my card then if I have cash on me.

No offense intended, I was talking more about those who use a CC (not debit) for a $1 coffee, stupidly tiny amounts like that and know they're being difficult but do it anyway. Or who make the $1 purchase with a card and ten seconds later a $50-something purchase with cash.

Kinda back to the refund topic, it does seem odd for a store to put anything smaller than $5 back on a card (if customer has the receipt).

[candyshopgirl]

I was always taught that credit cards are for big buys and if you have to go to the doctor,you know important things. Not bottles of diet coke. But you need a new stove, go for it

[Sarlon]

I always use my debit card for purchases. I've had people take money right out of my wallet (former roommate, and former friend), so its now a habit even though I live alone, to NEVER have cash on me.

RArely do I have cash on me though...like if I've gone to work down at my parents house they often give me cash rather then write a check (often up to $100). Even then I try and get it into the bank ASAP since I hate carrying around large amounts of cash.

[Nephy]

I have used my credit card for a 17 cent purchase before.

I was tricked into being the Easter Bunny for our photo shoot this year. After I got bored of scaring adults who walked by (they apparently didn't realize that it wasn't a giant stuffed animal) I went next door to the supermarket to buy a carrot.

Since the Easter Bunny doesn't have pockets, I grabbed my credit card to make the purchase instead of having to deal with change.

I even signed the slip "E. Bunny" and didn't get any sort of reaction out of the cashier. She was no fun.