OMG will you staring at ME (sc tells me how to do my job too)

[Thatgirl71]

So I'm running around doing my auto-replenishment end caps (batteries, nail files, razor blades..etc) when this customer comes up and asks me where something is, I tell him, he stands there staring at me so I ask "anything else you need sir?" he says no, so I go back to filling the razor blade endcap (they are a new store item so they want them displayed prominently on an endcap in the front of the store), SC is still is staring at me. I mean, with a glazed over look. So again, I look at him and ask him if he's sure he doesnt need anything else, he says no and says "you really should put those blades over where the razors are so customers can find them"
I give him my look of death (while thinking go away asshole and leave me alone ) and basically tell him they are a new item and its where Im told to put them.
He gives me a look and walks away saying "well I guess they won't sell"
Why oh why do SC's think they can tell us how to do our jobs??

[SG15Z]

Oh yes he sure is an expert at retail isn't he? They won't sell? Yeah right. I've seen items move more quickly on endcaps than the actual shelf many times. And vise versa of course. It just depends on where the endcap is and how tempting the price is. If it's in the front part of the store you can guarantee it to sell.

[DGoddessChardonnay]

Oh yes . . . the "I know your job better than you" type. I've had the rare "pleasure" of encountering one of those and they usually end up with the same saccarhine response (complete with fake smile

"We're currently taking applications if you or anyone you know is interested in working here."

[petshopboy]

I always feel it's hard doing sales because some customers just can't just look and shut up.
Always having to comment on something in the store that is of no concern of theirs.
Or stating the bloody obvious as though you have no idea of what's going on in your section.
I once got pulled up be the boss for telling a nosy customer " Your welcome to leave your resume at the front counter.

[earl colby pottinger]

Idiot

Who is this idiot? End-caps don't sell?

I know why they are there, I try to look away and not buy extras.

But, I know exactly where the milk, eggs and butter in my local stores. And it is impossible to get these staples without walking past most of the end-caps in the store. If I get tempted to buy anything extra you can bet the only reason I saw it was because it was on an end-cap.

[Ulrika]

Tell me about it. I worked doing resets for grocery stores for 2 years. People would come by, see me rearranging everything on the shelves, even the shelves themselves, and tell me that I should put this or that item higher or lower on the shelves. Sometimes they'd tell me the shelves were too high in general and that I should lower them all while I " had them all off anyway".
Yeah, dude, we work from these pretty little pictures called "schematics". They give us measurements for the shelves down to half an inch. If we're off, we have to come back and do it all over again. Our schematics are based on REAL market research and what kind of arrangements make people want to buy stuff. Now go away and let me make my shelves pretty you busybody.

[Snowbird]

Oh how I loved planograms. Actually, I did, when they actually did what they were supposed to do, instead of calling for fully stocked shelves of items that we either did not have yet or were sold out of(never the stuff we couldn't sell if we gave it away and always had a half ton of). And then we'd get reprimanded by higher ups because it wasn't full, when they couldn't manage to keep the stores stocked. argh!

As to the annoyance, I'd probably say something like, "Thank you for the suggestion! I will make sure to pass that along to my manager.", then drop it like a two ton heavy thing. It sort of steals their fire's fuel source politely and lets them know that you aren't the one in charge of making that decision.

[draftermatt]

I can kind of get where he's coming from.

There's nothing I hate more than to search the spice aisle looking for chili mix (assuming it'll be near the tacos and such) to be told by an employee that they're in the bread aisle...

But I'd never bother someone doing work that "It should go there".

Though at my PT job I moved some fans out of the chrome accessories section (they're here because they're chrome I was told) and I put them next to the counter.

Guess what sold out in nearly a month, after not selling one for a year?