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Ugh.
Guy comes up to me with a piece of paper with a call number.
CS: You work here?
(because goodness knows wearing a shirt that says Blah Public Library means nothing, but that's not really a big deal).
Me: yes, how can I help you.
CS: I'm looking for a book *shows me the piece of paper with the call numbers*
Me: ok, it's in the 700's *I point toward the big sign that says 700's*
CS: I don't know how this library works. (we walk some) I was sent on a mission to get this book.
I take him to the area, and get the piece of paper from him.
Me: Ok, here's the book. *I hand him a book on Michael Jackson*
SC: That's it?
Me: That's it. Just go downstairs and you can check out.
So I go back to shelving books. A woman comes up to me to help her log into a computer. Guy shows up again:
CS: You didn't show me where the Michael Jackson books are(now his tone is very accustatory). There got to be more Michael Jackson books.
Me: You didn't tell me you were looking for Michael Jackson books, just that one book. Let me finish helping her, and I'll help you.
I finish helping the woman
Me: ok, lets go back to the same area, there are other Micheal Jackson books there.
Now I really hated his tone with me, so I kicked it up a notch.
Me: you know, you didn't tell me you wanted other Michael Jackson books, I'm not a mind reader. can you give me the piece of paper again.
CS hands me the piece of paper blank side up. I think it was on purpose because he was looking at it.
Me: Do you have the piece of paper with the number on it? This one is blank.
CS is looking at me very pissed of.
CS: Are you a smart librarian?
Me: yes.
CS: you are a smart alec. You don't give me an attitude,
Me: Here are the books.
CS: I'm going to get someone to help me..
Me: here's your paper back.
CS: Don't give me any fucking attitude!
Me: You have to leave. Go downstairs and check out.
CS: *more bullshit*
That was maybe 10 min. ago. I see one of my co-workers taking him to the "how to start your own business" section.
Granted, I really shouldn't have given attitude, but the way he was talking to me like I purposefully didn't get him what he wanted, when he didn't even tell me what he wanted, just showing me a piece of paper. Also, when he said "That's it?" I imagined he meant "that is all we have to do to get this book?" not "that's all the Michael Jackson books, which is what he probably meant. I really hate being a mind reader.
Guy comes up to me with a piece of paper with a call number.
CS: You work here?
(because goodness knows wearing a shirt that says Blah Public Library means nothing, but that's not really a big deal).
Me: yes, how can I help you.
CS: I'm looking for a book *shows me the piece of paper with the call numbers*
Me: ok, it's in the 700's *I point toward the big sign that says 700's*
CS: I don't know how this library works. (we walk some) I was sent on a mission to get this book.
I take him to the area, and get the piece of paper from him.
Me: Ok, here's the book. *I hand him a book on Michael Jackson*
SC: That's it?
Me: That's it. Just go downstairs and you can check out.
So I go back to shelving books. A woman comes up to me to help her log into a computer. Guy shows up again:
CS: You didn't show me where the Michael Jackson books are(now his tone is very accustatory). There got to be more Michael Jackson books.
Me: You didn't tell me you were looking for Michael Jackson books, just that one book. Let me finish helping her, and I'll help you.
I finish helping the woman
Me: ok, lets go back to the same area, there are other Micheal Jackson books there.
Now I really hated his tone with me, so I kicked it up a notch.
Me: you know, you didn't tell me you wanted other Michael Jackson books, I'm not a mind reader. can you give me the piece of paper again.
CS hands me the piece of paper blank side up. I think it was on purpose because he was looking at it.
Me: Do you have the piece of paper with the number on it? This one is blank.
CS is looking at me very pissed of.
CS: Are you a smart librarian?
Me: yes.
CS: you are a smart alec. You don't give me an attitude,
Me: Here are the books.
CS: I'm going to get someone to help me..
Me: here's your paper back.
CS: Don't give me any fucking attitude!
Me: You have to leave. Go downstairs and check out.
CS: *more bullshit*
That was maybe 10 min. ago. I see one of my co-workers taking him to the "how to start your own business" section.
Granted, I really shouldn't have given attitude, but the way he was talking to me like I purposefully didn't get him what he wanted, when he didn't even tell me what he wanted, just showing me a piece of paper. Also, when he said "That's it?" I imagined he meant "that is all we have to do to get this book?" not "that's all the Michael Jackson books, which is what he probably meant. I really hate being a mind reader.
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