Customer burned by CW assumes our whole staff now sucks...

[Kirkygirl]

SC: Look AKMED (this was not the rep's name, she was female but obviously foreign, she spoke perfect english albeit with an accent) I just want my fucking credit or I am taking you people to court and, if at all possible, putting you and all your towelhead friends out of jobs!

(a moment of silence, SC looks at me)

SC: That stupid whore hung up on me! Call them back!

And so she should have hung up on that asshole. Towelheads, my friends, are people who walk around with towels on their heads, for whatever reason. Like, terrycloth cotton towels for wet hair. This is incorrectly, and inappropriately confused with those people who wish to wear turbans.
Turbans are used (as far as I know) for two purposes. The first is to restrict a mans hair back, as (all?) Muslims are prohibited from cutting or removing hair from their bodies without just cause (esp. in mourning).
The second purpose of a turban is to cool the head so that you don't wind up with brain-bake.
As a recap:
If I see someone calling a turban-wearing person a "towelhead", they deserve to spend some time in a country where you could be jailed for that sort of language (ie. Iran, and Iraq) . The insensitive asshole also deserves to be laughed out of the store, or kicked in the balls by the so-called "towel-head."
I reaaally don't like rascism. That shit does NOT fly with me.