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I don't think you're qualified to repair this
Customer has several pieces damaged in the move. She files a claim with the moving companies insurance provider who then contacts the Furniture Repair place. None of the 30 pieces of furniture are badly damaged, in fact it's all scratches in the varnish and not the wood. This is something that can be fixed on site for all but three pieces that need a sand smooth and re-spray the varnish.
The company has been in business for 4 generations and a 5th generation is on the way. The company has serviced places like the State Department, several embassy's, and more rich people's crap than you can shake a stick at. In their portfolio was a repair of a $250,000 chest dating from the 1600's and it has not lost value.
Does this appease the rich Charlie Uniform November Tango? Not a bit of it. "I don't think that a bunch of common laborers could even be qualified to polish my furniture much less repair it."
What in the name of Zeus's ball sack does she think would fix it. Of @#$%ing course it would be commoners fixing her stuff. Does she honestly think that some billionaire would get his hands dirty and risk <gasp> a splinter? Does she think that some uber rich, snotty dude in her class would work a 9-5 day covered in woodshavings and poly overspray?
PWNing the rich
Another customer wants her stuff fixed. Claim gets to the insurance company. 5 minutes later it gets to my wife. 5 minutes after that wife calls the rich-bitch. Wife informs rich-bitch that the first available appointment is Thursday (three days away). Well this is not good enough for her. She isn't going to stand for being inconvenienced for another second. She wants someone out there Tomorrow or the president of the World Bank (whom her hubby works for) will hear of this and you will never be working any claims for them ever again.
Wife replies that it's not possible and that we'd have to bump the client who is already scheduled. Wife is informed that she MUST bump the other client or there would be hell to pay from the President of the world bank.
Wife informs rich-bitch that the client is the President of the World Bank and if she wants his case bumped to another day that she suggests she have her husband contact him since my wife isn't going to.
I know the law!!!
Lieutenant Colonel Dumberthanshit demands that his damage be cashed out. He doesn't want repairs since the pieces are in splinters (he must have REALLY pissed off the movers). He knows the law! He doesn't have to accept repairs. This is true, but he is also refusing to allow anyone into his home stating that the law says that he doesn't have to accept repairs. He doesn't grasp the simple concept that the law also requires an inspection to be made by an authorized furniture repair specialist.
After a week of listening to the rantings of an Officer but sadly not a Gentleman, he finally allows the inspection team in to his home...all the while bitching on how he should have gotten his money by now.
Funny thing? If he had let the team in when he was supposed to...he'd have had the money two @#$%ing weeks ago.
M
Customer has several pieces damaged in the move. She files a claim with the moving companies insurance provider who then contacts the Furniture Repair place. None of the 30 pieces of furniture are badly damaged, in fact it's all scratches in the varnish and not the wood. This is something that can be fixed on site for all but three pieces that need a sand smooth and re-spray the varnish.
The company has been in business for 4 generations and a 5th generation is on the way. The company has serviced places like the State Department, several embassy's, and more rich people's crap than you can shake a stick at. In their portfolio was a repair of a $250,000 chest dating from the 1600's and it has not lost value.
Does this appease the rich Charlie Uniform November Tango? Not a bit of it. "I don't think that a bunch of common laborers could even be qualified to polish my furniture much less repair it."
What in the name of Zeus's ball sack does she think would fix it. Of @#$%ing course it would be commoners fixing her stuff. Does she honestly think that some billionaire would get his hands dirty and risk <gasp> a splinter? Does she think that some uber rich, snotty dude in her class would work a 9-5 day covered in woodshavings and poly overspray?
PWNing the rich
Another customer wants her stuff fixed. Claim gets to the insurance company. 5 minutes later it gets to my wife. 5 minutes after that wife calls the rich-bitch. Wife informs rich-bitch that the first available appointment is Thursday (three days away). Well this is not good enough for her. She isn't going to stand for being inconvenienced for another second. She wants someone out there Tomorrow or the president of the World Bank (whom her hubby works for) will hear of this and you will never be working any claims for them ever again.
Wife replies that it's not possible and that we'd have to bump the client who is already scheduled. Wife is informed that she MUST bump the other client or there would be hell to pay from the President of the world bank.
Wife informs rich-bitch that the client is the President of the World Bank and if she wants his case bumped to another day that she suggests she have her husband contact him since my wife isn't going to.
I know the law!!!
Lieutenant Colonel Dumberthanshit demands that his damage be cashed out. He doesn't want repairs since the pieces are in splinters (he must have REALLY pissed off the movers). He knows the law! He doesn't have to accept repairs. This is true, but he is also refusing to allow anyone into his home stating that the law says that he doesn't have to accept repairs. He doesn't grasp the simple concept that the law also requires an inspection to be made by an authorized furniture repair specialist.
After a week of listening to the rantings of an Officer but sadly not a Gentleman, he finally allows the inspection team in to his home...all the while bitching on how he should have gotten his money by now.
Funny thing? If he had let the team in when he was supposed to...he'd have had the money two @#$%ing weeks ago.
M
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