Hurricane= Incredibly sucky customers

[DGoddessChardonnay]

Five minutes? Sheesh. They oughta call a tech support line around prime time.

HellSouth tech support was notorious for extremely long wait times. Back when I had DSL the first time, I had to call b/c the modem wouldn't recognize the USB connection on one of the desktop PC's I had it connected to.

The wait time ended up being closer to an hour and a half And this was during a weekday.

So, IMO a five minute wait is nothing to me.

[fma_fanatic]

Well, our Houston office is closed until at least Thursday. I have no idea just how much damage there is.

All day today, I had people complaining that their wait time was well over 30 minutes. Well you know what? There's a damned message on the recorder saying as such. Why the heck did you get out of the queue to call and complain to me? I can't fix your problem any faster. *sigh*