Best SC of the day was a woman about my age, late twenties, dressed in gym clothes with rediculously long fingernails and gigantic diamond earrings, fake tan, meticulous makeup. I just knew she was going to be a bitch when I saw her coming and boy was I right.
SC: *drops a stack of papers on the counter** "I need to FedEx this overnight to San Francisco."
Me: "Hmm, well we can send it overnight via UPS, but we don't..."
SC: *sounding put out* "You don't have FedEx?"
Me: "No, I'm sorry. We are the UPS Store, we only ship UPS packages." I said this in a slightly snotty, what-are-you-stupid tone of voice, because, well, she started it. Bad idea.
SC: "Fine. Just overnight it. How much does that cost?"
Me: "Whats the zip code where you are sending it?"
SC: "I told you San Francisco."
Me: "I need the zip code please."
SC: "Why does that matter?"
Me: "Our prices depend on where the shipment is going."
SC: "You don't have a flat rate?"
Me: "I'm sorry, thats only at the post office."
SC: **stares daggers at me**
Me: .....
SC: .....
Me: "If you give me the zip code I can give you an estimate."
She begins to exude waves of palpable hostility. I have to fight her for every scrap of information necessary to send her shit. It takes forever, and by the end of the transaction I'm totally done with her. She pays cash. My mistake, I don't look closely at the cash she gives me when I stick it in the register and giver her her change.
SC: "You gave me the wrong change."
Me: **wondering if I'm ever going to get rid of her* "Oh, I did? I'm sorry...."
SC: "I gave you a twenty. Dont try to shortchange me."
Me: "If I gave you the wrong change I assure you - "
SC: "You did give me the wrong change."
Me: "...that it was an accident. Here you go."
I give her the change and she leaves all bitchy. At the end of the day the drawer was $10 short - the same amount she claims I tried to shortchange her. What the hell. If I ever see her again I'm going to tell her to gtfo.
SC: *drops a stack of papers on the counter** "I need to FedEx this overnight to San Francisco."
Me: "Hmm, well we can send it overnight via UPS, but we don't..."
SC: *sounding put out* "You don't have FedEx?"
Me: "No, I'm sorry. We are the UPS Store, we only ship UPS packages." I said this in a slightly snotty, what-are-you-stupid tone of voice, because, well, she started it. Bad idea.
SC: "Fine. Just overnight it. How much does that cost?"
Me: "Whats the zip code where you are sending it?"
SC: "I told you San Francisco."
Me: "I need the zip code please."
SC: "Why does that matter?"
Me: "Our prices depend on where the shipment is going."
SC: "You don't have a flat rate?"
Me: "I'm sorry, thats only at the post office."
SC: **stares daggers at me**
Me: .....
SC: .....
Me: "If you give me the zip code I can give you an estimate."
She begins to exude waves of palpable hostility. I have to fight her for every scrap of information necessary to send her shit. It takes forever, and by the end of the transaction I'm totally done with her. She pays cash. My mistake, I don't look closely at the cash she gives me when I stick it in the register and giver her her change.
SC: "You gave me the wrong change."
Me: **wondering if I'm ever going to get rid of her* "Oh, I did? I'm sorry...."
SC: "I gave you a twenty. Dont try to shortchange me."
Me: "If I gave you the wrong change I assure you - "
SC: "You did give me the wrong change."
Me: "...that it was an accident. Here you go."
I give her the change and she leaves all bitchy. At the end of the day the drawer was $10 short - the same amount she claims I tried to shortchange her. What the hell. If I ever see her again I'm going to tell her to gtfo.
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