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I like my job for the most part. I work for an airline in a call center making reservaions. My coworkers are cool, MOST of my managers are cool, it's just the customers I hate. Working for an airline does make you a prime target for Sucky Customers.
While I am very considerate to those that I feel are deserving we do get a lot of passengers who try to weasel free stuff out of us for minor things like, "My flight was 5 minutes late!" or "I didn't like the person I had to sit next to give me a free flight in first class!".
But we do have a wonderful system that allows us to make notes on people's reservations. So be forewarned if you call in and are rude to an agent for no reason every other person who works for that airline will be able to see that if it's documented.
So I am at work one day, this happened a while ago but it still makes me laugh, when all of a sudden I hear my husband (yes we work AND live together
) behind me practically choking he is laughing so hard!
I turn around to see what is going on and all he can do is gasp out a reservation code for me to pull up on my computer. I pull up the reservation and immediately begin to look through it trying to find what is so hilarious. And then I see the notes.
In more detail then I will say it the notes on this reservation for 2 passengers states "passengers were denied boarding on flight and escorted from the airport for performig oral...favors...to each other in the waiting area".
That is correct, they were in the WAITING AREA doing naught things to each other. Not in the bathroom, not secreted away in some hidey hole, but in the WAITING AREA!
Not that if they were trying to hide it would make it ok in public but still!
I had to read the notes three times to be sure I had read them correctly, but sure enough they never changed. I did indeed read what these two fine citizens were doing in public. And then of course this reservation was passed on to everyone in the office.
While I am very considerate to those that I feel are deserving we do get a lot of passengers who try to weasel free stuff out of us for minor things like, "My flight was 5 minutes late!" or "I didn't like the person I had to sit next to give me a free flight in first class!".
But we do have a wonderful system that allows us to make notes on people's reservations. So be forewarned if you call in and are rude to an agent for no reason every other person who works for that airline will be able to see that if it's documented.
So I am at work one day, this happened a while ago but it still makes me laugh, when all of a sudden I hear my husband (yes we work AND live together
) behind me practically choking he is laughing so hard!I turn around to see what is going on and all he can do is gasp out a reservation code for me to pull up on my computer. I pull up the reservation and immediately begin to look through it trying to find what is so hilarious. And then I see the notes.
In more detail then I will say it the notes on this reservation for 2 passengers states "passengers were denied boarding on flight and escorted from the airport for performig oral...favors...to each other in the waiting area".
That is correct, they were in the WAITING AREA doing naught things to each other. Not in the bathroom, not secreted away in some hidey hole, but in the WAITING AREA!
Not that if they were trying to hide it would make it ok in public but still!I had to read the notes three times to be sure I had read them correctly, but sure enough they never changed. I did indeed read what these two fine citizens were doing in public. And then of course this reservation was passed on to everyone in the office.
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