A few weeks ago, this one guy came in wanting to bring in some bottles. In my head I grumbled, but I said "Sure, bring them in".
So....Many...Freaking....bottles. Most of which we don't take. He kept coming in with more and more out of his car that I managed to sneak a look at and it was OVERFLOWING WITH BOTTLES AND CANS.
Then the questions started.
SC: Has it been busy today?? (Common question mind you)
Me: Meh.
SC: When does the manager come in?
Me: Morning shift.
SC: When is that though.
Me; ..... In the morning is my guess. Sir, no more bottles.
SC: Oh, ok... *takes bottles and leaves, comes back with even MORE bottles*
SC: Plaid still using the same bank?
ME: ..... No More bottles. Here's the cash for the others, now please leave.
SC: You can't kick me out! I'm a customer!
Me; (Snapping a litlte* No, you have to you know, buy something before your called a customer.
SC: What's your name?
ME: Plaidman
SC: And your last? YOur home number too! Youi have to get it to me if I ask!
Me: Plaidman... (While on the phone with secrety)
Man bitches even more when I refuse to tell him where the manager lives/number. Those were even more question revolving that he as- nay, shouted at me. When does Plaid leave for bank, whats the limit etc.
He finally ditches out. Had about four customers offered to stay incase he came back, but left after they gave their side of the story to the police. Police asked if he was just being a jerk and wouldn't leave, and that's ok to call us for that. If he comes back, call me right away. *gives me card* I will! Thanks for coming.
No big deal to a slightly strange guy that asked questions I didnt feel were rigjht to be asked from. So I get to work next day, swing girl laughs and says I have something from District Manager. OOOooo shiny note. I started to read it and I'm already red in the face.
Customer Complaint to Employeee: Plaidman.
Employee refised to take bottles from customer. Claimed he wasn't a customer. Had police arrested him, and it embrassing. Those were the basics. But I was pissed off. I did the right thing. All the clues were pointed that he was going to rub us. Thankfully I got those customers on my side, who can point out all the lies.
I haven't been written up for it yet, so I don't think anything well. Still, prooves that some jackasss are idiots.
So....Many...Freaking....bottles. Most of which we don't take. He kept coming in with more and more out of his car that I managed to sneak a look at and it was OVERFLOWING WITH BOTTLES AND CANS.
Then the questions started.
SC: Has it been busy today?? (Common question mind you)
Me: Meh.
SC: When does the manager come in?
Me: Morning shift.
SC: When is that though.
Me; ..... In the morning is my guess. Sir, no more bottles.
SC: Oh, ok... *takes bottles and leaves, comes back with even MORE bottles*
SC: Plaid still using the same bank?
ME: ..... No More bottles. Here's the cash for the others, now please leave.
SC: You can't kick me out! I'm a customer!
Me; (Snapping a litlte* No, you have to you know, buy something before your called a customer.
SC: What's your name?
ME: Plaidman
SC: And your last? YOur home number too! Youi have to get it to me if I ask!
Me: Plaidman... (While on the phone with secrety)
Man bitches even more when I refuse to tell him where the manager lives/number. Those were even more question revolving that he as- nay, shouted at me. When does Plaid leave for bank, whats the limit etc.
He finally ditches out. Had about four customers offered to stay incase he came back, but left after they gave their side of the story to the police. Police asked if he was just being a jerk and wouldn't leave, and that's ok to call us for that. If he comes back, call me right away. *gives me card* I will! Thanks for coming.
No big deal to a slightly strange guy that asked questions I didnt feel were rigjht to be asked from. So I get to work next day, swing girl laughs and says I have something from District Manager. OOOooo shiny note. I started to read it and I'm already red in the face.
Customer Complaint to Employeee: Plaidman.
Employee refised to take bottles from customer. Claimed he wasn't a customer. Had police arrested him, and it embrassing. Those were the basics. But I was pissed off. I did the right thing. All the clues were pointed that he was going to rub us. Thankfully I got those customers on my side, who can point out all the lies.
I haven't been written up for it yet, so I don't think anything well. Still, prooves that some jackasss are idiots.
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