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sorry, reeeeeaaaallly long :(
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Her- who is in charge here
Me- Me
Her- I want to speak to the manager
Me - thats me
Her- give me a refund!
Good grief...it's AMAZING isn't it what some people will do for the sake of a...what...£30 refund tops?! I'm assuming we're not talking one of the huge rotastak things that cost a fortune but correct me if I'm wrong here Sheesh, if she was THAT disatisfied with it, why not just go somewhere else, buy a new one and sell the old one! I feel your pain tho, working in an independant isn't easy, we get a lot of the "I'm doing you a favour shopping here" rubbish too and it DOES wear extremely thin.
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