José's Enemy
I took a call today that was just ridiculous. Thankfully, it was also short.
Me: Thank you for calling Staples, this is Dave1982, how can I help you?
SC: Is José there today?
Well, he just totally butchered "José." He pronounced it just about 100% wrong. It sounded like "JOSIE."
Me: Yes, he is. Hang on just a moment, please.
SC: NO!!!!!! I DON'T WANT TO TALK TO HIM!!!!!!!!
Me: Ok.........
SC *sweetly*: That's all. Thanks. *click*
Seriously, Why even ask if you don't want to talk to him? If you don't like him and don't want to come in when he's around, then I suggest you do your shopping elsewhere because he's full-time and here quite often.
You think you're better than me?
I approached a "gentleman" (I'm giving him entirely too much credit) who had just entered the telephone section.
Me: Can I help you with anything, sir?
And in one of the rudest, most condescending tones of voice I've heard in a long time, he replied
SC: No, no, I don't think there is.
I did an abrupt about-face and walked away from him without a word, and refused to help him after that. Anyone who assumes that we retail peons are ALL stupid and unhelpful, and/or thinks that they are better then us does not deserve a lick of help. I have picked things more precious from between my toes. Again, I suggest that you shop elsewhere, perhaps Amazon.com, where you don't have to deal with real people, you know? Like I remarked to my illustrious co-worker who looked at me quizzically as I walked away form this guy "RUDE MoFo!!!"
Other than that, I had a decent day.
I took a call today that was just ridiculous. Thankfully, it was also short.
Me: Thank you for calling Staples, this is Dave1982, how can I help you?
SC: Is José there today?
Well, he just totally butchered "José." He pronounced it just about 100% wrong. It sounded like "JOSIE."
Me: Yes, he is. Hang on just a moment, please.
SC: NO!!!!!! I DON'T WANT TO TALK TO HIM!!!!!!!!
Me: Ok.........
SC *sweetly*: That's all. Thanks. *click*
Seriously, Why even ask if you don't want to talk to him? If you don't like him and don't want to come in when he's around, then I suggest you do your shopping elsewhere because he's full-time and here quite often.
You think you're better than me?
I approached a "gentleman" (I'm giving him entirely too much credit) who had just entered the telephone section.
Me: Can I help you with anything, sir?
And in one of the rudest, most condescending tones of voice I've heard in a long time, he replied
SC: No, no, I don't think there is.
I did an abrupt about-face and walked away from him without a word, and refused to help him after that. Anyone who assumes that we retail peons are ALL stupid and unhelpful, and/or thinks that they are better then us does not deserve a lick of help. I have picked things more precious from between my toes. Again, I suggest that you shop elsewhere, perhaps Amazon.com, where you don't have to deal with real people, you know? Like I remarked to my illustrious co-worker who looked at me quizzically as I walked away form this guy "RUDE MoFo!!!"
Other than that, I had a decent day.
Comment