So I'm in the cash office today when the phone rings. Normally the uscan picks it up once the courtesy booth closes but he was busy so I answered.
ATL: Auto Tag Lady
Me:
Me: <spiel>
ATL: Um yes when does Customer Service close?
Me: They closed at 8 pm (it is now 9 something)
ATL: Oh. When does it open again?
Me: 8am.
ATL: Well is there anyone who could help me tonight. I have to renew my auto tags. See... (she then gives this dramatic story about how her tag is expired and she needs to get it done because she has to leave early in the morning to go see some relavtiva who has cancer.)
Me: I'm sorry ma'am but we've already pulled our reports and shut down our Auto Tag system there's nothing we can do for you tonight.
ATL:
Me:...
Um sorry I normally would feel bad for people like this but 99 time outta 100 your renewal paper comes in a whole month before your tags expire. Which means that if you really need to get it done today or risk the renewal expiring itself and having to go to the tax office to get it taken care, then you've your too late sorry. You've been putting off renewing you vehicle registration for over a month and tomorrow is the very last day but you don't have time tomorrow. Sorry but you sob story won't impel me to help you. In order to do yours I have to reboot the computer and activate the program (which I don't know how), get the booth till out of the safe and take your money and put it up again (it's buried under tills from other registers), then after you leave I have to void the money order we make out to the tax office every night and do another one and rerun my reports for money orders and auto tags for the night. Sorry but that's too much work and will take a long time, and I want to go home on time tonight. You should of taken care of it you know before it was too late. Sorry ma'am but you fail!
Sorry for the rant but procrastinators (especially the ones with sob stories) annoy me. And I'm a procrastinator myself! At least she didn't pull the Hurrican-Ike-ruined-my-life card. I would have gone nuts if she did!
ATL: Auto Tag Lady
Me:

Me: <spiel>
ATL: Um yes when does Customer Service close?
Me: They closed at 8 pm (it is now 9 something)
ATL: Oh. When does it open again?
Me: 8am.
ATL: Well is there anyone who could help me tonight. I have to renew my auto tags. See... (she then gives this dramatic story about how her tag is expired and she needs to get it done because she has to leave early in the morning to go see some relavtiva who has cancer.)
Me: I'm sorry ma'am but we've already pulled our reports and shut down our Auto Tag system there's nothing we can do for you tonight.
ATL:

Me:...
Um sorry I normally would feel bad for people like this but 99 time outta 100 your renewal paper comes in a whole month before your tags expire. Which means that if you really need to get it done today or risk the renewal expiring itself and having to go to the tax office to get it taken care, then you've your too late sorry. You've been putting off renewing you vehicle registration for over a month and tomorrow is the very last day but you don't have time tomorrow. Sorry but you sob story won't impel me to help you. In order to do yours I have to reboot the computer and activate the program (which I don't know how), get the booth till out of the safe and take your money and put it up again (it's buried under tills from other registers), then after you leave I have to void the money order we make out to the tax office every night and do another one and rerun my reports for money orders and auto tags for the night. Sorry but that's too much work and will take a long time, and I want to go home on time tonight. You should of taken care of it you know before it was too late. Sorry ma'am but you fail!
Sorry for the rant but procrastinators (especially the ones with sob stories) annoy me. And I'm a procrastinator myself! At least she didn't pull the Hurrican-Ike-ruined-my-life card. I would have gone nuts if she did!
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